Customer Service Mechanical

LUCAS J. STAFFORD

*** ****** ****** **. *********, NC 28146

Cell: 330-***-****

***********@*****.***

Education

Bachelor of Science in Mechanical Engineering 5/11/2011 ~ Fairmont State University

Relevant Courses:

• Chemistry

• Physics

• Dynamics

• Safety/Environment

• Statics

• HVAC

• Engineering Graphics

• Fundamentals of CAD

• Technical Drafting

• Circuit Analysis

• AC/DC Machinery

• Machine design

• Heat Transfer

• Thermodynamics

• Fluid Mechanics

• Strength of Materials

• Mechanical Measurements

• Engineering Analysis

• Tech Programming

Technical Skills

• In-depth knowledge of Mechanical Design - Heat Transfer and Thermodynamics.

• Familiar in Circuit Analysis, AC/DC Machines and Servo Controls.

• Ability to design fluid mechanics and machine elements.

• Knowledgeable with safety and environmental OSHA regulations.

• Proficient in Microsoft Word, Excel, Access, Power Point, AutoCAD, and MathCAD.

Work Experience

Service Manager August 2011- June 2012

Stuart McMunn Company, Mechanical Contractor, Clarksburg, WV, Stuart McMunn is the largest grossing mechanical contractor in West Virginia

• Manage team workload. Determine urgency and availability of technicians.

• Analyze specifications for customer proposals on site.

• Assist technicians for unresolved issues on location.

• Acquire pricing and quotes for billing department.

Sales Associate October 2010- August 2011

Ace Hardware & Contractor Supply/MDS Distributor, Fairmont, WV (Part time job during school and also learned about building supply with emphasis on electrical, plumbing and HVAC.)

• Customer Service Associate and Delivery Person.

• Ordered stock, unloaded freight trucks.

Delivery/Warehouse Worker Summers of 2009 and 2010

Party Rentals Plus, Salisbury, NC

• Delivered and set up large party tents, dance floors and other party materials.

• Customer Service Associate.

• Worked in the warehouse, loading trucks and cleaning.

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