Manager Sales

William S. Peterson

*** **** ******** *******, **** IL 60013 312-***-**** ***********@*****.***

Career Objective: To share my skills in a dynamic organization that may benefit from my highly engaged management style and commitment to excellence.

CORE COMPETENCIES:

An effective Team Builder & Communicator, who creates an atmosphere of unrivaled Guest Service and produces increased Sales and Financial Excellence.

EQUITY LIFESTYLE PROPERTIES Chicago, IL

General Manager-Willow Lake Estates, Elgin, IL January 2009-April 2011

This is an upscale, private, manufactured-home community. Manage sales and rentals of new & used homes, financials & budgeting, daily operations, staff development and resident services. Negotiate vendor contracts, managed utilities and infra-structure, as well as state, county & municipal permit process.

OAKWOOD WORLDWIDE Los Angeles, CA REGIONAL MANAGER May 2004-May 2008: Area Manager March 1998-April 2003

Directly responsible for expense control, staff development, delivery of quality corporate furnishings for seven major markets in the Central United States. Train managers and implement all systems and technological upgrades. 75% travel.

MARRIOTT EXECUSTAY Washington, DC General Manager-Chicago and Greater Midwest April 2003-May 2004

Establish, manage and grow corporate housing business in greater Chicago market through aggressive marketing and sales efforts as well as insuring operational excellence.

FIVE SEASONS HOTEL Cedar Rapids, IA

Rooms Director February 1995-March 1996

275 room corporate hotel attached to convention center with Rooms revenue exceeding 4 M. Direct and administrate all Rooms operations to include expense control, revenue management , training of all staff, quality assured guest rooms as well as create Concierge Level and Business Center.

PENN NATIONAL GAMING Aurora, IL Director of Operations November 1993-February 1995

Direct all Front Office/Reservations, Valet/Transportation, Housekeeping & Wardrobe. Create a total quality guest service, efficient operations and support 1600 employees. Manage $10.5 M in combined revenue & expense.

WYNDHAM/STOUFFER HOTELS Itasca, IL Executive Housekeeper – October 1986-November 1993

Corporate Sales Manager-Front Office Manager-Night Manager

SHERATON INTERNATIONAL HOTEL Rosemont, IL

Night Manager- Front Office Manager August 1983-July 1986

RITZ CARLTON (Four Seasons) Chicago, IL Director of Security-Assistant Manager- August 1979-April 1983

HYATT HOTELS Chicago, IL

Hyatt Regency Oak Brook-Executive Housekeeper August 1977-August 1979

Hyatt Regency O’Hare-Assistant Housekeeper, Director (Asst) of Transportation, Receiving Mgr

PROFESSIONAL AFFILIATIONS

Corporate Housing Provider Assn, Chicago Apt Assn, National Business Travel Assn, Midwest Business Travel Assn, American Society of Travel Agents-Associate, Chicago & O’Hare Security Director’s Association.

EDUCATION

University of Illinois-Urbana, Illinois College of Applied Life Studies 1972-1977

Eagle Scout

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