Susan M. Rueschhoff

**** ****** ****** *******, ** 38111 901-***-**** ev3q8p@r.postjobfree.com

OBJECTIVE

Seeking a challenging professional opportunity in executive administration, executive support, education, training, or recruitment with an organization that will appreciate my extensive experience and expertise in the following areas:

Program/Meeting/Event Coordination

Office Management

Staff Recruitment/Training/Supervision

Executive Administrative Support

Office Startup/Expansion/Relocation

Budget Planning/Administration

Purchasing/Vendor Negotiations

Accounts Payable/Accounts Receivable

Meeting Facilitation

Public Speaking

PROFESSIONAL STRENGTHS

• Ability to multi-task with ease

• Quick learner

• Adaptability and flexibility

• Decisiveness

• Excellent interpersonal, written, and oral communication skills

• Ability to handle confidential information with sensitivity

• Presentation preparation and delivery skills

• Strong work ethic with “can do” attitude

• Works well independently or as a member of a team

• Works well under pressure and maintains sense of humor

EDUCATION

Bachelor of Arts in Social Sciences with Education Concentration 2011

Summa Cum Laude from Ashford University

EMPLOYMENT

FEDEX 2010 – Present

Memphis, Tennessee

• Permanent part-time handler for evening box sort in West Matrix

NETWORK EXPRESS, INC. 2008 – 2009

Memphis, Tennessee

• Responsible for evening delivery of medicines to nursing homes on a specific route

• Maintain records on deliveries

• Manage add-ons and Stat runs and special projects as requested

ALGOMOD TECHNOLOGIES (Contracted to Pfizer, Inc.) 2006 – 2007

Memphis, Tennessee

Project Coordinator (Training)

• Schedule and organize all logistics related to the FST training team

• Manage the schedules of all international trainers to ensure realistic delivery

• Responsible for on-going support of all functional training requirements, and manage roll out of same

• Maintain training records as required using LMS

SERVICEMASTER CLEAN 2005 – 2006

Memphis, Tennessee

Program Development Project Manager (Training)

• Manage scheduling of tasks for individuals on large Fire project and other duties as assigned

• Create Gant charts and timelines, work with team to create and edit materials for module training

• Manage production tasks for pilot launch of Corrosion Mitigation, Packout, and On-Premise Cleaning

Disaster Restoration Training Coordinator

• Manage Franchisee course enrollment records

• Manage Training budgets

• Create and maintain annual training schedule

• Manage all logistics and paperwork for training classes

• Create, edit, produce and ship training materials

• Provide executive support to QRV Marketing Director, Training Director, and training staff

• Manage special educational projects as requested

STATE SYSTEMS, INC. 2003 – 2004

Memphis, Tennessee

Customer Service Manager

• Manage Technical Services Dispatch/Administrative Services and Inspections Scheduling

• Maintain Customer relationships by addressing and resolving issues and complaints

• Maintain customer and project files and process service calls

• Coordinate bids, service agreements, and direct sales

• Collect Accounts Receivable

• Purchase and maintain stock products and conduct quarterly Inventory

• Manage warehouse and shipping & receiving

ALLPOINTS BUSINESS RESOURCES 2002 – 2003

Memphis, Tennessee

Executive Sales Assistant

• Coordinate quotes, purchase orders, and sales orders

• Process Customer Invoicing and Statements

• Process Accounts Receivable and Accounts Payable

• Establish and maintain vendor relationships

• Provide general administrative assistance to the Sales Reps

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PRIOR TO 2000

STRATEGIC DECISIONS GROUP/NAVIGANT CONSULTING, INC. 1998 – 2000

Houston, Texas

Manager – Administrative Services/Administrative Coordinator

STRATEGIC DECISIONS GROUP 1992 – 1998

Boston, Massachusetts

Manager – Administrative Services

STRATEGIC DECISIONS GROUP 1983 – 1992

Menlo Park, California

Executive Administrative Assistant/Meeting Productivity Specialist

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REFERENCES

Robert G. McBride

President

State Systems, Inc.

3755 Cherry Road

Memphis, TN 38118

901-***-****

Femi Ajayi

Manager - West Matrix AS Lines 2-15

FedEx

2903 Sprankle

Memphis, TN 38118

901-***-****

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