FRANETTE S.WORTHEM
Battle Creek, Michigan 49037
*************@*****.***
269-***-**** (CELL)/ 269-***-****(HOME)
SKILLS: Customer Service Skills, Windows based PC’s, MS Office, Electronic Mail, Transcription, and Medical Terminology
EXPERIENCE
2008-2009 UROLOGY ASSOCIATES Battle Creek, MI
Receptionist
· Schedule Patients, Answer phones, Filing, Mailing, Greet Patients
· Schedule Hospital Appointments, Email Doctor Schedules
· Print Charts, Medical Records, Open/Close Office
2008-2008 FAMILY HEALTH CENTER OF KALAMAZOO Kalamazoo, MI
Patient Registration Clerk/Telephone System Operator
· Update demographics and medical insurance information
· Register patients into the centers practice management system
· Collect payments, tally receipts and money
· Assist with medical appointments
2005-2007 SOUTHERN MICHIGAN PAIN CONSULTANTS Battle Creek, MI
Front Desk Receptionist
· Check in Patients, Scheduling, Filing
· Billing system, Process payments,
· Prepare New patient charts, Make doctor referrals
· Schedule doctor depositions
2002-2004 ASSOCIATED INTERNAL MEDICINE SPECIALIST Battle Creek, MI
Front Desk Receptionist
· Check in patients, scheduling, filing, answering phone, distributing mail, preparing charts, make doctor referral, and assist in medical records.
Education
Davenport University- Accounting, Typing, Secretarial Education, Word perfect Battle Creek, MI
Completed Course
Battle Creek Central High School-Diploma-Advanced Course Battle Creek, MI
Graduated: June 1983
Calhoun Area Technology Center- Health Occupation Battle Creek, MI
Graduated June 1983
References
Brenda N. Thomas
Employer: Calhoun County Friend of the Court
Occupation: Support Service Analyst
Phone: 269-***-****
Years known: 10
Betsie Daniels
Employer: Michigan Employment Security Commission
Occupation: Retired
Phone: 269-***-****
Years Known: 40
Roger Jones
Employer: Systex Incorporated
Occupation: Supervisor
Phone :269-***-****
Years Known: 20