Customer Service High School

RESUME

Personal Profile:

Name : SAHIN SHEIKH

Birth Date : 26th JANUARY,1989

Address : *** ****** ***. #*-*

Cambridge MA 02140

Contact : 617-***-****

E-mail : ***********@*****.***

Professional Skills and Abilities:

Good communication ability

• Proven prioritization and self-management skills

• Results orientated & Honest and reliable

• Able to understand and follow directions

• Good computer operation knowledge of Ms Office and Basic.

MY EXPERIANCE

I have undergone various situations so I know how to work in different circumstances. I know how to clarify the doubts of my client. I can understand their requirements. I can work in any condition. My experience guides me in such situations.

Education:

•

SSC & HSC – HIGH SCHOOL

NCM Kaniya High School, Bilimora, Gujarat, India

BACHELOR OF COMPUTER APPLICATION

A.V. PATEL Collage, Bilimora, Gujarat, India.

Work Experience:

(1) WATERMARK , DUNKIN- DONUTS , Cambridge, Boston, MA, 02140

FROM MAY 2008 TO APRIL 2009 & FROM MAY 2011 TO CURRENT

as

CAFE STAFF

Industry - Food, Beverage

Responsibilities:

-Customer service including the handling of money and food and beverage service

-3 years coffee making experience

-Counting the daily float and takings at the end of night shift

-Maintain a clean, tidy and hygienic environment

-Check off daily deliveries and store goods correctly using stock rotation

-As a senior employee, I provided supervision and guidance where necessary to new staff.

(2)D.A.P, Arlington, Cambridge 76017

FROM APRIL 2009 TO DECEMBER 2010

as

CAFE STAFF & SHIFT LEADER

Industry - Food, Beverage

Responsibilities:

- Customer service including the handling of money and food and beverage service

- Responsible for the supervision of a staff

- Improving customer service based on client feedback through the development of new policies and procedures.

- Successfully handled all public relations issues

- Managed the needs/requirements of high revenue commercial accounts through extensive follow-up procedures

References are provided on request.

Contact this candidate