CAREER OBJECTIVE
To learn skills in field of Information Technology & work in challenging &
Exciting working environment in the field of Hardware & Network Management
Systems.
SUMMARY
Fifteen years experience in the field of system technologies (System, Technical Support). Server installation & administration, O/s support for Windows 98 / NT 4.0 / 2000/ Xp/ Vista/ 2003 & Novell 3.X. Expertise in analyzing and solving hardware related problems of Desktops, Fare knowledge of Servers, Computer networks and office automation products. Fare Knowledge of Mac OSx.
TECHNICAL SKILLS
Installation, Configuration & Administration of Windows NT /Windows 2000/Windows 2003 servers
Migration of Windows NT to 2000
Installation & configuration of Linux Squid proxy
Installation and configuration of IBM, HP, Compaq, Dell, Toshiba & Assembled Servers, Desktops, Laptops, Printers, Scanners
Installation & Configuration of Network & Communication Devices, Switches Like 3510-24T, Cisco 2500 Routers & others / Switches Cisco 2950 Catalyst & others /Hubs /Modems.
Installation & configuration of Novell 3.x
Installation & configuration of personal firewall, Proxy server for small office & Third party software’s & tools for network monitoring & resolving problems.
RELATED EXPERIENCE
Three Ess Computers Mumbai,
Senior Customer Support Engineer, Apr2011- Till Date
1. Resident Engineer Intercontinental The Lalit, Andheri
JOB RESPONSIBILITIES
Monitoring & Managing in-house networking of Desktops, Laptops & Peripherals
on Windows Xp / 2003 Platforms
Monitoring of day to day activities to keep site up & running
Remote administration of servers & desktops with Damnware remote Utility
2. Resident Engineer Atos Wordline (Venture Infotek), Andheri
JOB RESPONSIBILITIES
Remote administration of Laptops & desktops with Ammyy_Admin remote Utility
Managing in-house networking of Desktops, Laptops ,Peripherals & Servers
on Windows 2003/ Windows Xp / Windows 7 Platforms
SRS Technologies, Effects Computers Mumbai,
Sales & Service Executive, Jan2010- Apr2011
JOB RESPONSIBILITIES
Looking after all sales, services & working as Field Engineer (Free lancing). Managing team of two junior engineers
Whistling Woods International, Mumbai,
Senior IT Executive. Aug2006- Dec2009
JOB RESPONSIBILITIES
Monitoring & Managing in-house networking of Servers, Desktops, Laptops & Peripherals
on Windows Xp/ 2003 / Apple Macintosh/ Linux 9 Platforms
Performing System Configuration & Software installations & network
Administration functions
Monitoring of day to day activities to keep site up & running
Backup & restoration of user Data on Symantec Backup Exec 11D (VERITAS)
Remote administration of servers & desktops
Maintaining File Servers & Wi-Fi
Creating new user accounts & Giving rights & Allocating space.
Administrating & Monitoring SOLUS Security System, Making Electronic I-card
Working on Siemens Hipath 4000 (Communications) EPABX with basic functions.
Monitoring & configuring Mcafee Antivirus Enterprise 8.7 server & clients.
Managing team of two junior engineers
Vendor Management
Ne Newtech Computer Services Pvt. Ltd. Mumbai
Senior Customer Support Engineer, Field Engineer. Jan1998- Aug2006
1. Resident Engineer Nexgenix (I) Private Limited.
3. Resident Engineer Barber Shipping Company Limited
4. Resident Engineer Datamatics Technologies Limited
5. Resident Engineer Datamatics Financial Services Limited
6. Resident Engineer Datamatics Limited
7. Resident Engineer Varun Shipping Company Limited
8. Resident Engineer AcNeilsan
9. Resident Engineer Mahindra Finance
JOB RESPONSIBILITIES
Managing in-house networking of Servers, Desktops & Peripherals on
MS-Dos, MS Windows 95/98/NT 4.0/2000/Xp/2003, NOVELL Netware
Platforms
Performing System Configuration & Software installations & network
Administration functions
Monitoring of day to day activities to keep site up & running
Backup & restoration user Data
Remote administration of servers & desktops
Using Norton Ghost 2003 for remote installation of OS & basic softwares.
Maintaining Print server & File Servers.
Creating new user accounts & Mail ID’s
Interacting with vendors for purchase, warranty & AMC Support
Abhyankar & Kulkarni Computers Mumbai
Customer Support Engineer, Field Engineer. Sep 1994 to Dec 1997
1. Resident Engineer CITIBANK (Sakhar Bhavan, Nariman Point)
JOB RESPONSIBILITIES
Managing in-house networking of Servers, Desktops & Peripherals on
MS-Dos, NOVELL Netware, MS Windows 3.1/95 Platforms
Performing System Configuration & Software installations.
Interacting with vendors for purchase, warranty & AMC Support.
Achievements:
Started as a “Trainee Engineer” on learn & earn basis, there by building a strong base of computer assembling, servicing, maintenance & troubleshooting promoted as a “Field Engineer” within 3 months.
Again hard work paid off as promotion to a “customer support engineer” within 6 months & I was placed at CITI BANK (SAKHAR BHAVAN).
Provide Supports to users & attends to mails & network related problems.
EDUCATION
Academics
Jetking Institute, Sewri Mumbai 1992
Diploma in Electronics, Computer Maintenance & Servicing
Government Technical High School, Dadar Mumbai 1990
Maintenance & Repairs of Electrical Domestic Appliances
(Vocational Course)
Raja Shivaji Vidyalaya, Dadar Mumbai 1987
S.S.C
Professional
Ultramax, Dadar Mumbai 2008
Done CCNA
Done MCP Mumbai 2008
LA Technology, Sion Mumbai 2011 Pursuing CCSA
TRAINING ATTENDED
Compaq Servers & Compaq Desktops, 1999
IBM Servers & Desktops, 2005
ADDITIONAL Team Player
SKILLS