Erica Denise Hines
Fort Benning, Ga 31905
Results oriented, highly motivated person with excellent interpersonal skills seeking a challenging position that can utilize a diverse range of experiences
SUMMARY OF QUALIFICATIONS
Effective problem solver, able to multitask and handle multiple positions in fast-paced settings
Team player, able to build strong connections with diverse ranges of co-workers, customers, and management
Fast learner, proficient at accurately learning new procedures in numerous departments
Adapt quickly to challenges and changing environments
Familiar with the handling of sensitive documents
Proficient in Office 2003-2007, Windows XP and Vista
WORK EXPERIENCE
Cubic/Omega Group Fort Campbell, Kentucky 2009-2010
Id card verifying Official Salary $10.54 Per Hour/Full-Time
responsible for control over the receipt and accountability for a variety of ID cards for active duty military, retired military, disabled veterans, military family members and DA civilians.
Plans, coordinates, and advises on the work and resolves related problems. The work involves using different and unrelated processes, analyzing factual information, identifying the nature and scope of problems and issues, and determining the proper action from among many possible options.
The incumbent identifies and analyzes problems and issues concerning the work; determines the interrelationships involved, and determines the appropriate methods and techniques needed to resolve these matters.
Innovative Technical Solutions Fort Campbell, Kentucky 2009- 2009
Vehicle Registration Clerk Salary $10.54 per Hour/Part- Time
Processes applications and issues vehicle registrations and passes. Ensures applications and supporting documents are complete, valid, and comply with applicable regulations and determines eligibility of applicant.
Enters information into the Department of the Army Centralized Operating Police Suite (COPS) and Vehicle Registration System (VRS), for vehicle registration and privately owned weapons registration, bicycle registration and vehicle passes.
Enters and verifies accuracy of data and updates data as changes occur. Issues appropriate decals, to include temporary passes, colored decal, extended passes and contractor badges in accordance with applicable regulations.
Provides information and directions to personnel and visitors. Answers questions from customers face to face and telephonically.
Fingerprints newly hired civilian employees as part of their initial hire background check.
Cubic/ Omega Group Fort Campbell, Kentucky 2009-2009
General Clerk Salary $10.54 Per Hour/ Part- time On Call
Account for, control, review, audit, and update and inventory Military Personnel Files (MPF).
Submit information into e-MILPO; update Officer/Enlisted Record Briefs, and Prepare DD Form 93 and SGLV.
Review strength accounting reports, strength accounting notices, resolve strength accounting discrepancies, prepare Personnel Asset Inventories (PAI), screen files for reassignment eligibility, notify individuals of impending reassignment, and process incoming personnel assignments to ensure proper staffing levels.
Process general personnel actions, produce orders/amendments, administratively manage the Foreign Language Proficiency Program (FLPP), process Officer Candidate School (OCS) applications, receive/process compassionate reassignments, process applications for the Army Married Couples Program (AMCP), and process requests for special duty assignments.
Conduct in and out processing operations and prepare DD Form 214 worksheets for transitioning soldiers.
Process and issue Identification Card applications, CAC Applications, and Geneva Convention Card applications.
Conduct soldier readiness processing (SRP) and reintegration actions including preparing DD Form 93 and SGLV for soldiers scheduled to deploy or returning to the installation after a deployment.
Perform other personnel support services as directed by immediate supervisor or Project Manager.
NAF Accounting Office Kadena Air Base Okinawa, Japan, 2006-2007
Account Technician Salary $10.69 per hour / 40 hours a week/ Full Time
Performs double-entry accrual accounting work and maintained a combination of journals and ledgers
Examines, verifies, and analyzes a variety of complicated documents, such as purchase orders, vouchers, payrolls, and property records, to determine their mathematical correctness, validity, and clerical accuracy
Resolves disagreements by contacting vendor, completed posting, and posted to appropriate ledger or journal.
Posted and totaled general ledger accounts each month and prepared worksheets, statements, and closed accounts
Prepared reports monthly, quarterly, and annually, reflecting the financial condition of activities serviced by the accounting unit.
Oak and Pine Manor Columbus, Georgia 2005-2005
Medical Coder Salary $9.50 per hour/ 40 hours a week/ Full Time
Handled medical records applied all aspects of state and federal laws applicable
Translated information in medical files and inputted into systems
Utilized systems such as ICD-99 and CPT-4
Accurately filed medical records
Conducted other data processing as needed
St. Francis Hospital Columbus, Georgia 2004-2005
Medical Records Clerk Salary$7.69 per hour/ 40 hours per week/ Full Time
Properly safeguarded medical records, while routed or retrieved to or from other departments as needed, following all established procedures
Reviewing all chart transactions for accuracy, making corrections as needed
Extracted random records for audits
Organized and ensured medical records were appropriately filed
Prepared new medical records as needed
Received and Fulfilled all request for medical records through various forms of communication
Established great working relationships with all departments within the hospital
Kelley Services Columbus, Georgia 2002-2003
Data Entry/ Medical Records Clerk Salary $7.50 per hour/ 40 hours per week/ Full Time
Inputted data Entry from information transcribed from medical records
Successfully located records that were requested through the use of a specialized system
Conducted inventory control, ordered and received all supplies and equipment, maintained records and reports as needed
Performed general clerical duties, including but not limited; to filing, answering phones, and distributing mail
Jemari Construction Beaumont, Texas 2002-2002
Office Manager Salary $10.69 per hour/ 40 hours per week/ Full Time
Conducted inventory control, ordered and received all supplies and equipment, maintained records and reports as needed
Performed general clerical duties, including but not limited; to filing, answering phones, and distributing mail
Dealt with Customers on a daily basis, solving issues without delay
Operated a variety of office automation equipment such as, copiers, scanner, fax machine
Composed correspondence, created spreadsheets and other such documents
EDUCATION
Atlanta Intercontinental University Atlanta, Georgia 2009- Present
Bachelor of Arts in Business Administration
Atlanta Intercontinental University Atlanta, Georgia 2007- 2009
Associates of Arts in healthcare Administration GPA 3.4
ADDITIONAL INFORMATION
Army Family Readiness Group Leader for HHC 2-506 4th Brigade Currently
Leadership Award received in 2002 for JROTC
Volunteered as Army Family Readiness Group Secretary
REFERENCES
Available upon request