Customer Service Specialist
Resume:
Hello,
My name is Angela Henry and I am extremely interested in the Office Position you are offering. I have worked in professional offices before and am looking to re direct my career goals. I have been a dental assistant for a great Dentist and have found that working with the public is what I love to do. I have also ran my own business as a Wedding Planner and Event Coordinator for eight years. So I know how important organization and professionalism is to any successful business. I would be a great asset to your company and would bring a great friendly personality to greet all of your clients with via in person, over the phone or through email. I can type about 40wpm and have the drive to get any given task completed efficiently and on time.
A little about me, I am a self motivated young woman who has the ambition to learn and become the best at what I do. I am fun and can add a great personality to your office. I am loyal, ambitious and love to multi-task with the preciseness and professionalism expected. I am a single mother of a beautiful baby girl and have the strength and independence to succeed at anything I do!! I feel I will be a great candidate for the position you are offering due to the fact that I am like a sponge and absorb anything that is taught to me.
I work well with people and have worked with the public for many years. I can bring a lot to the table as far a professionalism and ingenuity. I have attached a copy of my resume for you to review. I thank you for your time and the opportunity to become a part of your team.
Sincerest regards,
Angela M. Henry
******-*****@*******.***
Angela M. Henry
1800 Depew Street Edgewater, Co. 80214
******-*****@*******.***
Tel: 720-***-****
_____________________________________________________
Personal Statement
“I am a friendly, loyal, dedicated and reliable individual who has the drive and motivation to succeed at any given task. Although I have extensive experience in Customer Service and working with the public, I love to learn and am always up to the challenge whatever the situation. I get along well with others as well as working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to my employer.”
Work Experience
August 2010 – November 2010 Temporary Employee
For Dr. Steve Zapien D.D.S. GP Dental Office
Covered for a Dental Assistant while on temporary leave of absence
Assisted in four handed dentistry chair side assistance
Endodontic Therapy
Composite and Amalgam Restorations
Full mouth Extraction/ Oral Surgery
Tooth Extraction and explanation of after care
Dentures / Partials
Crown and Bridge
Impressions and Study Models
Full Mouth X-rays
Break down and Set up of Operatory’s quickly and efficiently while ensuring sterilization and disinfection is being done according to the ADA
Prepare and set up Dental Trays
Maintain adequate supply levels for each operatory
Assisting in Periodontal Charting
Efficient in Prophy exams on adults and children
Sterilize and disinfect all instruments used
Ortho exams, Changing bands and Clipping of wires
Invisiline impressions
Making bleach trays and retainers
Making temporary crowns and seating of PFM Crowns
Seating Patients and reading through charts
32 hour Externship at Dr. Zapien GP Dental Office
Graduate of Colorado School of Dental Assisting
Certified Dental Assistant and CPR Certified
TMJ Therapy
Splint adjustment
Leasing Consultant (May 2008 – Aug 2009)
Bre Properties, Inc. Westminster, Co.
• Meet and Greet Clients
• Create a warm and inviting environment
• Draft Leases / Draw up Leases
• Phone / Fax / Email / Yardi / Scanning
• Deposit and Accept Rents
• Assist the Assistant Manager and Property Manager
• Conduct Weekly Office Meeting
• Organize Filing System
• Run Credit Reports and Background Checks
• Sales / Marketing
• Lead Follow Up
• Secret Shopper
• Coordinate with multi departments on follow up with Residents Satisfaction
MS Word
Excel
MS Office
Dynamic Design, Inc.(Sep 2000 – March 2008)
Owner and Head Designer, Overland Park, Ks
• National Award Winning
• Lead Designer
• Bridal Consultant
• Inventory Supervision
• Purchasing
• Merchandising
• Customer Service / Sales
• Lead team of 6 Designers through Holidays and Large Events
Accounting
Payroll
MS Word
Excel
MS Office
Networking
Advertising
Education
Bachelor of Interior Design – RMCAD, Denver, Co. (Jan 2000 – Aug 2001)
GPA: 3.0 Bachelor of Interior Design Extensive Training in the Visual Eye
Colorado School of Dental Assisting – Broomfield, Co.
(May 2010 – July 2010) Graduated
GPA: 3.8 Certification in Dental Assisting and CPR
Cherry Creek High School – Greenwood Village, Co. (1992 -1996)
GPA: 3.0 – Basic Education at a Public High School
Graduated 1996
References:
Dr. Steve Zapien D.D.S.
4331 Harlan Street
Wheat Ridge, Co 80033
Amady Hargett
Director of Administration and Instructor at Colorado School of Dental Assisting
Theresa Canjar
Executive Administrative Assistant
Qwest Communication
Contact this candidate