Customer Service Sales

Zachary D Randle Jr.

**** ***** **

Detroit MI, *8228

*.******@*****.***

PROFESSIONAL SUMMARY

Highly self-motivated and goal oriented professional seeking a challenging position to develop and strengthen professional skills. Proven leader with experience in working in fast-paced environments demanding strong technical, organizational, and interpersonal skills. Dedicated and dependable with the ability to multi-task effectively and work both in a team-oriented environment and independently.

EDUCATION

Wayne County Community College

Associates of Liberal Arts

Major: Business Administration

Expected Graduation Date: May 2013

WORK EXPERIENCE

Associate Community Services

Professional Fundraising Trainer September 2009-Present

Responsible for training new employee’s, and current employees on being accurate at closing sold sales. - Interact directly with customers to provide assistance and resolve problems

• Assistant Manager, Randle’s Cleaners January 2006- Dec 2008

- Responsible for opening and closing duties, including Owner’s full trust and accountability for daily balancing and nightly bank deposits

- Interact directly with customers to provide assistance and resolve problems

- Supervise all daily functions of store activity

- Participate in hiring and training new staff

- Supervise product inventory; verify quantity and quality of product received

• Cashier, Church’s Chicken Restaurant May 2004 – September 2005

- Operated cash register and scanner

- Processed sales quickly and courteously

- Received payment from customers and provided them with the right change

- Frequently cleaned and tidied different areas throughout the restaurant

- Performed related food service duties such as replenishing beverage dispensers

SKILLS

• Customer Service and Relations

• Proficient in Microsoft Suite Applications

• Telephone Reception

• Computer Operations

• Problem Solving

SERVICE/PHILATHROPY

• Relay for Life Cancer Walk, Fundraising Participant 2007 - Present

• Barack Obama Presidential Campaign, Volunteer 2008

PROFESSIONAL/CAMPUS AFFILIATIONS

• Phi Beta Sigma Fraternity, Incorporated, Events Chairman, President 2008 - Present

.Coats For Kids Donor 2010

. March of Dimes Donor 2011

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