6.8 year of work experience / 2.4 yrs in Retail sales & marketing.

MANUVENDRA SINGH CURRICULUM VITAE

OBJECTIVE:-To achieve growth and popularity working with a renowned organization. Dedication, Smart work & optimism is what I believe in .To strive for the simplest thing & to achieve the best out of it is what I believe in.

Honesty brings credibility and hard work never goes waste, but with smart work. I will give my best to my work and strive with self-confidence and sincerity to a true profession.

PROFESSIONAL SUMMARY – 6.8 of work experience , out of this 2.4 year within Retail sales & marketing

Heading the operations of Retail store and lead a large team , of Responsible for ensuring profitability of stores.

Responsible for day-to-day retail operations of store.

Business Development :-

To plan Sales target based as per the business plan and achieving the same.

Visual merchandising & inventory management.

Brand Promotion & Marketing activities.

Monitoring, mentoring & motivating the sales team (in house & distributors) for effective functioning.

Ensuring that standards of quality, customer service, health and safety are met.

Competition mapping :-

Knowing about customer initiatives in the pipeline and initiating changes such as extending services to customers to ensure that the store is able to compete effectively in the local market.

- Operations/Business Development.

- Sales Analysis

- Retail/ Shop Management

- Inventory Control

- Space Management

- Budgeting

- Merchandising

- Staff Planning

- Conceptualizing and implementing new marketing strategies

- Adopting international campaign to local market needs

- Market Analysis

- Brand Review

- Devising Promotional Schemes

- Managing the advertising agencies

- Product positioning and pricing

- Monitoring competitive information / market research and development of training program

- Solid Manager and sales Administrator

- Strong ability to recruited train employees

- Success based on critical and analytical skills, and speedy and sound decision making

Work Experience (starting from the latest employment):

DASS ELECTRIC TRADING PVT LTD (2007 July to till date) Handling 15000 sq fit showroom with staff strength of 57.

About Company - Well known Electronics / Home appliances Retail group with Operations in Maharashtra

Position Held – STORE MANAGER

Job responsibilities:

Business:

- To manage successfully all aspects of the store operation and profitability as independent profit center.

- Responsible for top line and bottom line growth of the store along with the Department Managers and

sales staff.

- Achievement of stores sales target and device methods to improve sales.

- Participate in developing store strategic business plan and effectively implement it within guidelines.

- Complete responsibility of managing and executing the marketing plans of the store.

- Shares responsibility for tie up with other brands as store partners to improve the proposition and

profitability.

- Sales floor management.

- Preventing shortages/pilferage.

- Identifying new locations for business development.

- To use skills developed in operation of original store in setting up of new stores. This involves general

guidance of store staff and setting operational guidelines.

- To conduct market survey to know about competitors performance, potential users and trends in the

market.

Customer service:

- Create and cultivate a excellent store environment with visual presentation and customer service to

build a loyal customer base.

- Ensure that customer service standards are constantly met thru active floor service management and

handles resolution of customer issues.

- Ensure defect free billing and cashiering at the store level.

- Forecast scheduling needs and ensure sufficient scheduling to meet customer demand in all areas.

- Seek feedback actively.

- Maintain community relations, public relations, and HO coordination.

Merchandising:

- Ensure all products and displays are merchandised effectively in order to maximize sales and

Profitability.

- To create systems and standards for visual merchandising

- Ensure markdowns are processed according to policy on an accurate and timely basis.

- Oversee all merchandise and inventory management to remain competitive in the market place – stock

Replenishment, receiving and dispatching.

- Track slow movers/fast movers in each category.

People/team management:

- Ability to work and perform in an unsupervised environment.

- Ensure manpower availability on the floor at all times.

- Ensure timely opening /closing of store as per the set drills.

- Monitor attendance and punctuality of store staff.

- Develop and maintain a team-oriented environment.

- Create and implement effective lines of communication throughout the store.

- Ensure that staff is customer oriented and presentable at all the times.

- Ensure proper scheduling of weekly–off for the sales staff so as to facilitate proper coverage on a daily

basis.

- Support in recruitment, interviewing, selecting and retaining quality employees.

- Ensure all staff is trained in basic product knowledge.

- Review of performances of staff continuously and help them improve on weak areas.

- Motivating the team and focus on achieving targets.

- Identify development needs of the juniors.

- Be a Proactive and hands on person with good attitude.

- Trained, developed and managed a high-quality team of sales and Marketing representatives

- Conceived and executed marketing and sales strategies

- Executed Promotions for leading Brands effectively

Leadership and Organization

- Recruited, trained and managed large sales and marketing teams

- Created a high level of Customer service with in the organization

- Counseled staff and motivated them to achieve short and long term goals

- Created and maintained an efficient work flow system between sales and marketing departments

- Ensure that all store administrative functions are carried out quickly and effectively.

- Ensure that physical maintenance and safety standards of the store are met.

- Ensure effective cost control.

- Identify problem areas and proactively improve performance.

- To achieve monthly and daily targets set for the outlet.

- Record walk-ins, hourly sales, and conversion.

- Housekeeping/maintenance and security arrangements.

Employment History :

Worked in Infosys Ltd as SPE in business development (2005 June to 2007 June) Handled team of 22 executives.

Profile : -

• Attend calls of client from U.K.

• Maintaining the data of day to day orders processed.

• Handling the work related queries for the team.

• Schedule training plans for team

• Train new jonnies on Business development.

• Also worked as business developer and come with two new process for company.

Worked in Event management for Real Fantasy Eve ( 2003 March to 2005 June )

Position Held :- Event Manager (2004 Sep to 2005 June):

• October Fest (Increased sales by double and Launched the concept of picture beer )

• Club Dhamaka (Suggested concept to promote product, which increased sales by 32%)

• Fashion Show of Blender’s Pride(Launch party for new product)

• Vijay Malaya’s Party(Get together party)

Position Held :- Promotion coordinator (2004 March to 2004 Aug)

(Handled promotion of TATA Motors for the launch of their new car Indigo Marina and done Road shows in Pune and Satara. and also done launch of Nestle’s Product (Two Step Mix) and Motorola C168)

Profile: -

• Select promoters for activities (Increased showroom sales from 15 cars to 35 cars)

• Brief promoters about the product and sales story (Managed 58 promoters in states)

• Decide sub areas where promotion needs to be done.

• All valid arrangements for promotion need to be done.

Position Held:- Sales Co-ordinator (2003 March to 2004 Feb)

(Handled sales based project of Relience Infocom , which was a launch of std , pco connection)

Profile: -

• Select candidates for sales and marketing

• Implemented training course for new recruits — speeding profitability.

• Organized parties for Reliance distributors.

• Done the launch of Reliance Web World.

• Expanded sales team from 8 to 48 representatives.

EDUCATIONAL QUALIFICATION :-

• Completed B Com Degree from Pune University. (2005)

• Completed M Com from Pune University. (2007)

CURRICULUM ACTIVITIES:-

• Was a school Captain in my academic year.

• Represented school at National Level in Cricket.

• Represented school at National level in National Youth Parliament competition.

DECLARATION:-

I hereby declare that all the information provided above is correct and true to the best of my knowledge.

Date:-

Place: - Pune Manuvendra Singh

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