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Sales Customer Service

Location:
Denver, CO
Posted:
September 25, 2012

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Resume:

LYNNETTE HOLMES

****************@*****.***

Denver, Colorado

720-***-****

PROFESSIONAL SKILLS / HIGHLIGHT SUMMARY:

• Proven recruitment, training, business development and sales experience for any organization.

• Ability to prioritize, work independently, handle multiple projects working in a metrics based and goal oriented environment.

• Working software knowledge of MS Office including Word, Windows, and Excel.

• Assertive, goal driven and entrepreneurial spirit.

• Ability to problem solves and independently makes sound decisions.

• Effective verbal and written communication skills.

• Demonstrates a genuine interest in people-oriented work with a positive and caring attitude toward others while maintaining a high energy level.

• Experience in interviewing and hiring.

• Experience with establishing and maintaining business client and long term relationships.

• Proven Team Player.

• Ability to perform in a sales driven environment.

• Personal Leadership.

• Ability to independently manage a productive workday.

• Proficient user of search engines, internet job boards, advanced twitter and facebook marketing, web sourcing tools, user groups or Blogs and other creative techniques to attract professionals network

• Adaptable in approach and work style to changing demands, circumstances, and fast-paced environments.

WORK EXPERIENCE:

2012 – Present Impact Movement Indianapolis, IN

Director of Impact Theatre Summer Missions Project

• Writer and Director for “The Point” theatre production

• Lead Team of Actors, Dancers, Set Designers, and Stage Managers in completion of production

• Booked entire three week tour at various locations in Indiana, and Illinois

2012 – Present Fred Pryor Seminars Multi-locational

Contract Onsite Traveling Corporate Trainer specializing in Social Media Marketing

• Teach and train corporate professionals on aspects of Social Media in 1-day six hour seminars

• Conduct sales of training resources in every seminar

• Responsible for booking all hotel and car arrangements in each city

2011- 2012 Bridgepoint Education/Ashford University • Denver,CO

Recruiter/Admissions Counselor

• Recruited and enrolled online students for undergraduate degree programs by calling a data base of 300-400 leads (300 calls per day)

• Scheduled and conducted phone interviews.

• Coached and mentored students regarding consistently by following up with students to ensure their success, both before and throughout their first course.

2010 – 2011 Educational Sales Management Aurora, CO Recruiter for Ivy Bridge College

• Daily Consultant Interaction with Universities and prospective students

• Conducts outbound/inbound calls to prospective students to matching educational interests to programs; establishing which campus location would be most appropriate for prospective student’s educational needs

• Ability to overcome objections, respond appropriately, build rapport in a short amount of time, create a sense of urgency for the transfer and give the student a great first impression and experience

2009 – 2011 Arise Virtual Solutions Denver, CO Independent Client Support Professionals (virtual)

• involved in inbound customer service activities and exercised excellent verbal communication skills and excellent phone etiquette.

• Showed excellent judgment and decision making skills to assist customers with questions about specific Apple Computer products and complete sales

2007 – 2009 Johnson & Wales University Denver, CO

Admissions Recruiter/Officer

• Made Admission decisions on applications

• Recruited students locally and regionally in multi-locational states

• Made Admission Presentations to incoming students and visiting families

2006 – 2007 Alternatives Pregnancy Center Denver, CO

Public Speaker/Teacher/Trainer

•Gave presentations on Abstinence during assemblies and in classrooms in Denver Public Schools

• Assisted in developing curriculum for classroom presentations

• Trained and mentored new staff

2005 – 2007 Mental Health Association of Colorado Denver, CO

Facilitator/Teacher

• Created Curriculum for mental health after school program at two Denver High Schools

• Facilitated and taught how to integrate Mental Health curriculum into Hip Hop art to 50 high school students

• Planned general assemblies for students to showcase their art and mental health message to entire school

EDUCATION:

Bachelor of Science – Human Development Colorado State University



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