Customer Service Sales
Resume:
Tori Mattocks
Long Island City, NY 11101
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Objective: To obtain a position where I can utilize my skills and experience tobenefit my employer and grow with the company.
Profile:
• Supervisor Experience
• Cashier Experience
• Excellent communication, interpersonal and customer service skills.
• Good clerical, phone and organizational skills also great note taker.
Experience:
Forever21 New York, NY
Stock Associate 8/2011-Present
Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor
Recording all damaged merchandise that cant be repaired into stores computer system to be sent back to headquarters.
Transerfering and receiving merchandise from store to store via store computer system.
Applying censors to merchandise thats above a particular price.
Best Buy Long Island City, NY
Merchandising Specialist 8/2009 –7/20011
Provided excellent customer service, answered questions and assisted guests with their selections and choices.
Stocked counters, monitored inventory, organized and arranged merchandise according to their sku numbers.
Closing of the store which involved clean up, recovery, and emptying trash into a large compactor.
USTA National Tennis Center Flushing, NY
Guest Services 8/2008 – 9/2008
Seasonal employee for the USTA National Tennis Center for the US Open.
Greeting guest as they enter the grounds.
Scanning credentials and tickets as guest enter the grounds.
Directed guest to their destination.
Directed guest to the entrance that applies to their tickets.
Aramark Flushing, NY
Headcounter worker 4/2007 – 9/2008
Seasonal employee for Shea Stadium.
Provided of 500 customers with food and beverage and issued correct change.
Counted money to verify amounts and issued receipts for funds received.
Responsible for assigned stand and cashiers.
Maintained clean and orderly checkout areas.
Counting inventory in the beginning and end of the night.
Stocking products on shelves, grills and coolers.
Education:
Alpha Learning Center Brooklyn, NY
General Equivalency Diploma June 2007
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