Kathy M Chadwick
Dalton, GA **720
*********@*****.***
OBJECTIVE
Seeking a position in the capacity of Receptionist within a general business, medical office or attorney’s office.
SKILLS
I have experience in the following computer programs:
Microsoft Windows XP Home and Professional
Microsoft Word, Microsoft Money
CAMS and DCRIS programs
Internet and Email
Southware
MAS 500
Microsoft Excel
Windows 2000
Outlook Express
I also have plentiful experience in Customer Service, accounts receivable, credit and collections, data entry, filing, handling multi-line telephones, taking payments, taking loan applications, balancing checkbook and making deposits, bank reconciliations, use of office equipment (fax machine, copier, scanner, computer, printer, Okidata printer).
WORK EXPERIENCE
Heatmax, Inc
Dalton, GA
August 2007 – Present
Claims, Credit and Collection Clerk
Duties: Certificate of Insurance requests, New Customer Credit Checks, Accounts Receivable (all past due accounts for HH, MH and some KHL), Take mail to post office and check P. O. Boxes, Distribute Mail, Credit Memos, Filing Invoices, Credit Card Payments, Monthly and Weekly reports, Give Return Authorizations, Maintain credit limits on customers and release them if they are on credit hold or over their limit, Can make deposits and post payments if needed, Check accounts receivable and invoice posting reports and any other duties as assigned.
Oliver F. Cobb & Associates
Dalton, GA
March 2006 – January 2007
Customer Relations Assistant
Duties: Quoted customers for life, auto, home and motorcycle insurance; took cash, credit and check payments, answered multi-line telephones, accounts payable, bank reconciliation, made deposits, filing, presentations and any other duties as assigned.
Sally Beauty Supply
Dalton, GA
November 2004 – March 2006
Assistant Manager
Duties: Meet and greet every customer as they enter the store, assist customers with questions and problems; open and close store; run cash register accepting cash, check and credit payments; pricing and price changes; put up stock and go through back stock weekly; make daily deposits and do reconciliations.
Four Colors Acquisitions
Dalton, GA
March 2004 - October 2004
Office Assistant
Duties: Answered multi-line telephones, took orders from customers and entered them into computer, filing, data entry, made sure everyone cleaned on their assigned day, helped in the lab with weighing dye and cutting cloth if needed, helped warehouse with data entry and spreadsheets, composed MSDS sheets for new products and edited MSDS sheets for old products, made labels for drums and samples, also typed quote and sample letters for customers.
Citizens Finance of Dalton
Dalton, GA
June 2003 - March 2004
July 2002 - October 2002
Assistant Manager
Duties: Answered multi-line telephones, called past due accounts, set up new loan and home telephone accounts, balanced cash drawers and checkbook, bank reconciliations, deposits, took loan applications, filing, data entry, accounts payable and accounts receivable.
EDUCATION
Dalton State College
Summer 2001 and 2002
Completed Keyboarding and English 1 courses.
Major: Elementary Education
Dalton College Adult Literacy Center
March 2000
GED with Honors
Copy available upon request
Northwest High School
Tunnel Hill, GA
1996 - 1999
Completed 11th Grade
PERSONAL REFERENCES
Summer Maggard
Groomer
Length of time known: 13 Years
Erica Wells
Financial Service Representative
Length of time known: 3 Years