Administrative Assistant Customer Service

Sonia Ali

** ** ***** ***

Islandia, NY *****

631-***-****

E-mail: *****.*@****.***

OBJECTIVE

Administrative Assistant

SUMMARY

A skilled and highly motivated Administrative Assistant with strengths in performing customer service, receptionist duties, answering phones, data entry, filing, faxing, typing and proof reading letters, and handling grades and time sheets of students and employees.

COMPUTER SKILLS

• MS Office Professional 2010 • MS Word • Web Page Designing

• C++ • Java Programming • Expert on Internet Search Engines

ACCOMPLISHMENTS AND RESPONSIBILITES

• Greeting all visitors, customers, students and parents.

• Answered and directed phone calls with a daily average of 75.

• Entered grades and attendance of students on a daily basis with accuracy rate of 100%.

• Entered timesheets of employees on a daily average of 3000 timesheets with accuracy rate of 99%.

• Received, categorized and distributed incoming mail on an everyday basis.

• Received, filed and replied to faxes.

• Read and reply to e-mails.

• Receive and file patient reports accurately and updated computer data of each patient.

• Checking and updating patient insurance plans.

• Updating personal and medical information of all patients on a bi-weekly basis.

• Taking notes and complaints for IT department on a daily average of 55.

EMPLOYMENT HISTORY

Family responsibility 2007-2012

Health and Hospitals, Manhattan, NY 2006

Data Entry Clerk

Hudson County Community College, Jersey City, NJ 2004-2006

Administrative Assistant

Khaliedoscope Health Care, Jersey City NJ 2003-2004

Medical record coordinator

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