Customer Service Objective

Brian S. Murphy

***** ***** ****** #** - ***** Hollywood, CA 91601 - Phone 818-***-****

OBJECTIVE

I am seeking a position in which I can combine my passion for excellent customer service and over ten years of experience in both Front and Back of House restaurant and hotel operations. I bring a positive attitude, an enthusiasm for working as part of a team and a strong background in teaching and training others.

PROFESSIONAL EXPERIENCE

Hotel and Restaurant Temps (H.A.R.T.), Los Angeles, CA July ’05- Present

Server, Dishwasher, Banquet Houseman and Runner, Cashier, Valet Services

-Experience in Fine Dining, Hotel and Sports Venues

-Exhibited ability to multi-task and versatile nature of skills

-Easily adapts to new environments, take direction and work well with a team

New York BBQ, Los Angeles, CA Aug ’01-June ‘05

Server, Dishwasher, Cashier and Host (part-time)

-Provided fast, attentive and friendly service with a focus on excellent customer service

-Took on multiple roles as part of a small team that served as the entire front-of-house staff

Starlight Café, Venice, CA Oct ’99-Dec. ‘04 Busser, Valet Service

-Supported waitstaff and kitchen staff

-Trained new employees for both valet and bussing positions

Private Tutor, Northridge,CA Dec ’96-Nov ‘99

-Tutored a 7 and 12 year old in math and general studies

MinuteMan Parking, Sherman Oaks, CA June’94-Dec ‘96 Valet Parking Services

-Provided customer service and valet parking for patrons at the Marriot Courtyard

EDUCATION

Pierce College, Associate of Arts (Liberal Studies) 1996

References Available Upon Request

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