QA Engineer

Swaroopa Kalva

San Diego, CA *****

Tel: 858-***-****

mailto:************@*****.***

Objective:

To obtain a challenging position as Software Quality Assurance Engineer to utilize my skills and experience in software testing.

Summary:

• Ten years of experience as software QA engineer, writing and executing test plans and test cases in highly structured and performing all types of testing (functional, installation, security, integration, acceptance, browser compatibility, load, stress, performance, volume etc).

• Expertise in testing of JAVA web based applications, client-server applications and database on Windows, UNIX, AIX, Linux and HP-UX operating systems.

Skills:

Testing tools: Fitnesse, QuickTest Professional, Quality Center, Astra Quick Test.

Reports: Cognos, Crystal Reports, Business Objects.

Databases: Oracle, Microsoft SQL Server, DB2.

Defect Trackers: Rally, Quality Center.

Operating Systems: Windows NT/XP/Vista,UNIX.

Scripting Languages: Java Script, VB Script

Professional Experience:

Hewlett-Packard Company Jan 06 to Apr 09

QA Engineer

• Promote Quality standards for Service Manager (previously Service Center), which was the flagship product of Peregrine System, Inc.

• Responsible for functional testing of software products for web based and client server/desktop applications.

• Developed and managed test plans, test cases and test procedures using Quality Center for various projects.

• Involved in planning, designing and development of procedures and specifications in order to maintain software product quality.

• Installed, configured and tested various software on multiple Windows and UNIX platforms with web servers and database servers.

• Used Rally and Quality Center tools for defect tracking.

• Developed automated scripts using Fitness for functional and regression testing.

• Involved in the Agile Software Development frame work which promotes development iterations, open s collaboration, and adaptability throughout the life-cycle of the project and trained in ITEL.

• Worked on Web Services using WSDL.

• Created and maintained the project plan using Microsoft project.

• Created complex SQL scripts to validate the data in the database.

• Trained new team members on Service Manager Application.

Peregrine Systems Dec 00 to Jan 06

QA Engineer

• Worked on Peregrine Open application architecture (OAA), Property Asset Management (PAM), Get Answers, Get Resources and Get Services applications.

• REPM and PAM is an application with Web offering in a hosted (ASP) Application Service Provider model.

• Get-Answers is a Web-based knowledge management solution for IT that delivers a single, integrated application designed for service desk technicians as well as the employees.

• Performed different tests to validate Cognos and Business Object Reports.

• Performed Build installation and server configuration.

• Ensure all aspects of Quality Assurance (research, planning, testing, reporting) are completed on schedule.

• Developed the test plans, test cases and test execution for the workflow, projects, contract modules.

• Performed security tests to verify different security levels.

• Performed major browsers testing.

• Performed QA server setup and server enhancement.

Medibuy Mar 00 to Dec 00

Software Test Engineer

• Worked on web e-commerce application of Medibuy.

• Developed the test plans, test cases and test execution for the projects of eCatalog, eAuction, eSpecials, eRfp.

• Automated GUI and Functionality testing using Astra Quick Test.

• Performed security tests to verify different security levels.

• Performed load testing of the server when several users login at once during peak hours.

• Analyzed server performance using volume tests, stress tests.

• Performed database testing to analyze the performance of database server at peak load.

• Managed defect thru defect management tool.

• Tested all links in the application using automated testing tools.

• Tested the online help for different types of transactions, which were implemented as separate pages.

• Tested the web application on all types of browsers like Internet explorer, Netscape.

• Performed various boundary tests as well as data validation tests to ensure record retrieval and search engine results.

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Inspire Insurance Solutions Oct 99 to Feb 00

Quality Assurance Analyst

• Worked on a client/server WPC (windows in to Property and Casualty) project.

• Developed the test plans, test scripts, test cases and test execution for the project of policy Administration, policy Billing and Agency Processing.

• Created processes to support implementation of Policy system according to commercial business requirements.

• Participated in application defect management through defect reporting to application developers.

• Performed Y2K testing such as dates and premium for accuracy

Education and Training:

• Masters in Science, Diploma in Computer Science, Kakatiya University (India).

• Diploma in SQA Testing, Advanced Institute of Technology.

• Business Objects training, ITEL training, Scrum training.

Certification:

• Web Publishing Certificate (Web Publishing I, Web Publishing II: HTML & CSS, Web Publishing III: Site Design & Usability, JavaScript), UCSD Extension.

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