Curry

OBJECTIVE: To secure an entry – level position within an organization that will utilize my current education and abilities while fostering career growth and development.

HIGHLIGHTS

• Strong problem solving, organizational and communicative skills paying close attention to details.

• Knowledgeable and experienced in all phases of providing excellent customer service.

• Demonstrated record of high performance standards, including attention to schedules, deadlines, budgets and quality.

• Knowledgeable in the use of various software packages including Microsoft Office applications.

EMPLOYMENT HISTORY

Order processor/Data Entry Clerk 2001-2007

Scr Transportation ,Chicago ,IL

• Used computer application to track client’s rides and determine status and availability of pick-up and drop-off times.

• Generated daily reports for department utilizing the use of CRT and PC databases.

• Identified and resolved order processing problem in a professional and efficient manner.

• Coordinated with multiple departments to ensure timely pick-ups and drop-offs of clients.

• Posted driver actual pick-ups and drop-off times.

• Maintained files and recorded transactions on a daily basis.

• Researched and responded to customer’s inquiries and explained services to their satisfaction.

• Answered a high volume of telephone calls from customers.

• Investigated and resolved customer complaints in a timely manner.

Sales Associate 1999-2000

T.J. Maxx, Chicago, IL

• Greeted customers on sales floor and ascertained make, type and quality of merchandise desired.

• Displayed merchandise, suggested selection that met customer’s needs, and emphasized selling points of article, such as quality and utility.

• Prepared sales slips and sales contracts.

• Demonstrated skillful communication and negotiation skills.

Sales Clerk 1998-1999

Sears, Chicago, IL

• Obtained and received merchandise, totaled bills, accepted payments and made change for customers.

• Set up advertising displays and arranged merchandise on counter and tables to promote sales.

• Answered customer’s question concerning location, price and use of merchandise.

• Totaled price and tax on merchandise purchased by customers, using cash register, and calculator.

EDUCATION

Certificate in Medical Office Assistant

College of office Technology

Chicago, IL 2006

Diploma

Calumet High School

Chicago, IL 1995

Contact this candidate