Rodney gilmore resume

RODNEY GILMORE

*** ******* ****** ¡ Brentwood, NY 11717

631-***-**** ¡ **********@***.***

Rodney Gilmore Resume

ü Dynamic, success‑driven and self‑motivated professional with significant years of experience in providing an

exceptional performance in all facets of supervision, dispatching, shipment processing, and customer service

ü Proven ability to consistently develop people, lead teams to achieve organizational objectives

ü Combined organizational skills with the ability to plan and manage diverse business relationships

ü Equipped with excellent work ethic; possess strong sense of responsibility and leadership with commendable track

record of dependability, pooled with absolute integrity

ü Able to handle multiple projects and meet deadlines under pressure

ü Recognized for professionalism, positive mental attitude and commitment to excellence

CO R E COMP ETE N CIE S

¡ Resourceful and well‑organized: skilled in activity planning, task management and project follow through

¡ Effective communication skills: adept in customer relations, negotiations, and conflict resolution

¡ Keen sense of responsibility: solid professional standards, excellent track record of dependability

¡ Creative problem solver: responds rapidly and appropriately to changing circumstances. Evaluates and identifies

problems/needs to make astute decisions to effect positive change, and refocus on new priorities

PR O F E S S I ON AL EXP ER IE NC E

LEAD AGENT/DISPATCHER

DHL Airways ¡ New York, NY 1991‑Present

¡ Direct and supervise couriers, drivers and clerical staff

¡ Perform screening, routing, preparing, and processing air way bills, surface and ocean waybills, and related

manifests

¡ Provide over the counter services in customer lobby areas, including attempts to resolve any “Not Delivered”

package scanned by route driver or courier

¡ Train and dispatch drivers and couriers

¡ Manage processing of attendance, payroll tracing of packages and expedite urgent shipments

¡ Prepare and process accounts receivable (i.e., cod’s pia’s, cbo’s) and trades payable, i.e., routine station bills and

cartage payable

COURIER

Airborne Express ¡ New York, NY 1987‑1991

¡ Performed delivering of Overnight Shipments

¡ Routed & Sorted Overnight Shipments

¡ Accountable for Vacation Bids / Floating Holiday Pay

ASSISTANT SHIPPING SUPERVISOR

Integrated Resources ¡ New York, NY 1984‑1987

¡ Oversaw the distribution of overnight packages

¡ Performed photocopying, processing hand deliveries, receiving and distributing mail in‑house and between offices

ED U C ATI O NA L B AC K GR O UN D

Completed High School Diploma, Obtained academic excellence in cooperative education

BOROUGH OF MANHATTAN COMMUNITY COLLEGE ¡ New York, NY 1985‑1986

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