Customer Service High School

Chace Marigny

**** ***** ******* ******

Los Angeles, CA 90019

Cell: 323-***-****

*****.*******@*****.***

OBJECTIVE

Seeking long-term position with high level of responsibility in a business organization

EXPERIENCE

Whole Foods Market: Specialty Team Member, Los Angeles - Westwood, CA, July 2010 – Present

Deliver uncompromising helpfulness and customer service

Ensure that products are rotated and correctly dated to ensure freshness

Provide samples for customers to experience

Help train new team members

Responsible for carrying out department closing procedures

City of Phoenix: Municipal Security Guard (Library Dept.), Phoenix, AZ, July 2008-January 2010

Greeted customers, answered questions, directed customers to their desired location

Ensured the safety of the Library and its users

Resolved customer and staff complaints of bothersome customers

Completed and documented incident reports

Called and assisted Police and Fire departments when on scene

Completed and documented scheduled facility and grounds security checks

Responsible for opening and closing facility

Kept seamless lines of communication with Security Supervisor and other officers

FedEx Office: Customer Service Associate, Phoenix, AZ, May 2007-July 2008

Assisted customers with copying, computer/internet usage, purchases, faxing, scanning,

document creation and specialized products orders

Packed and shipped FedEx packages

Was responsible for answering phone calls and calling customers frequently to ensure each job was completed in the most cost effective and pleasing manner for the customer

Benson Industries: Glazier, Los Angeles, CA, February-August 2006

As an apprentice, worked with a team of ironworkers and glaziers utilizing my skills safely and efficiently

Installed glass/metal curtain wall windows on commercial building (2000 Avenue of the Stars, L.A.)

Lifted up to 80 lbs, executed various glazier techniques using various power tools and devices

Nordstrom: Women's Shoes Sales Associate, Los Angeles, CA, July 2003-May 2004

Assisted customers to help find the best fit and made in necessary adjustments to their shoes

Met daily sales goals, and kept store front organized

Located shoes in an expeditious manner

EDUCATIONAL HISTORY

Santa Monica College, February 2010 – December 2011 (General Studies)

Arizona State University, August 2009 – December 2009 (General Studies)

Phoenix College, Phoenix Arizona, August 2006 - December 2008 (General Studies)

High School Diploma, June 2003, University High School, Los Angeles, California

SKILLS

Experience in Microsoft Office Word, Power Point, and Excel

Internet savvy

Outstanding interpersonal communication

Work efficiently and effectively under all conditions

Contact this candidate