Manager Customer Service
Resume:
Cynthia Marius
Brooklyn, New York 11234 *******.******@*****.***
Hair stylist Home: 917-***-****
Cell: 561-***-****
Dedicated customer service as an assistant manager in salons for nearly 4 years: Warmth greetings to all customers who walk in the door. I love to embellish people’s beauty and make them feel great before they leave my chair. Educate the patrons about quick hairstyling tips that they can use at home. Inform and suggest products to the patrons to maintain the style or to keep their hair healthy. Suggest that they make an appointment to maintain either their haircut, color, and etc… Give the business cards for referrals, and always thank them for coming.
Respect others and be a team player: enthusiastic, help the team when they’re too occupied. Always keep a smile, and cheer everyone on a busy day.
Areas of Expertise
Haircutting
Color/ Highlights/lowlights
Men’s, women’s, and Children’s Haircut Hair Extensions
Relaxers
Hairstyling Updos
Blowout
Hair Braiding
Professional Experience
Supercuts West Palm Beach, FL 5/09 to 7/31/12
Hair stylist/ Assistant Manager, 5/19/09 to 7/31/12
I enjoyed working for Supercuts. I started as a Hair stylist and got promoted as a shift manager within the first year. While I worked at Supercuts I’ve attended several seminars based on haircutting techniques, color, and highlight. My customers enjoy high levels of service and that encourage my co-workers to deliver top performances. I love to be creative and put a smile on my customer’s face, which is why this industry is the perfect place for me. As an assistant manager my job contribution was to:
Ring customers sales
Play the manager role in his absence.
Help the staff in need of assistance.
Report the stats to the supervisor area.
Take turns on opening and closing shifts.
Fill out the close out book, and bank paper.
Drop off the bank deposits.
Salon TreasMadis and Day Spa Hypoluxo, FL 8/08 to 3/09
Hairstylist, 9/10/08 to 3/07/09
Previous Positions: Salon Assistant, 8/04/08 to 9/09/08
• Advanced to increasingly responsible positions, from shampooing to applying hair extensions.
• Customer Service
• Shampooing
• Roller sets
• Applying relaxer and Styling
• Hair Wrapping
• Waxing
• Hair extensions/ sewing and Bonding
• Hair Braiding
• Prom Hairdos
Education
Lincoln College Of Technology West Palm Beach, FL 10/07 to 7/08
Earned my Cosmetology License
Reference
William S. Sharp
Supercuts Manager
Contact: 678-***-****
Syliana Florexil
Hair Stylist
Contact this candidate