Assistant High School

Education Moorhead State University Moorhead, Minnesota

B.A. Gerontology Minor in Political Science

Barnesville High School Barnesville, Minnesota

Diploma

Professional Transportation Security Administration Fargo, North Dakota

Experience Dual Function Lead Security Officer January 2004-March 2012

- Created data system for multiple-site observations

- Conducted operational and performance observations (multiple sites)

- Completion of operational forms (logs, maintenance, reports, etc.)

- Communicated with customers, stakeholders, and management

- Mentored new employees

- Calibrated, operated and trained others on all operational equipment

Prairie St. John’s Fargo, North Dakota

Behavioral Health Technician September 2001-2004

- Completion of patient care notes and vital statistic sheets

- Coordination and implementation of patient care plans

- Operation of EKG and vital statistic equipment

- Operation of unit phone systems and stocking of unit supplies

- Resolution of unpaid insurance claims in the finance department

- Mentored new employees and assisted with crisis intervention

USA Relay Moorhead, Minnesota

Communication Assistant August 1998 - July 2001

- Answered and placed customer calls for hearing and hearing impaired

- Interpreted and relayed conversations for deaf/hard-of-hearing/speech impaired

- Used transcription and 10-key

- Mentored new employees

Taekwondo USA and Karate for Kids Fargo, North Dakota

Secretarial/Clerical January 1997-1998

- Answered phones

- Data entry and inventory

- Used 10-key, Microsoft Word, Microsoft Works and Excel

- Handled contracts, payments and draw box promotions

- Marketing Assistant

- Theme birthday parties

Paula J. Tenderholt

PO Box 1161, Fargo, ND 58107 ~ 701-***-**** ~ **********@*******.***

Internships LEGAL ASSISTANCE OF NORTH DAKOTA

Fargo, North Dakota February-November 2000

- Shadowed a paralegal

- Placed phone calls

- Assisted in research

- Attended cases regarding Elder Law, Social Security, Medicare, Conservatorships, Guardianships and Living Wills.

MOORHEAD MIGRANT HEALTH

Moorhead, Minnesota August-December 1999

- Conducted research for and authored the 1999 Annual report

Other Studies ITESM Queretaro, Mexico

- Studied Spanish language, culture and Mexican history

- Spoke Spanish exclusively

Language SPANISH

Activities TAEKWONDO

- Second Degree Black Belt

- Assistant Instructor Certified (American Taekwondo Association)

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