KURT LEHMKUHL
Novi, Michigan 48374
**********@*******.***
-- STORE/OPERATIONS/SALES MANAGER | SALES REPRESENTATIVE --
Results-driven, accomplished, and self-motivated professional, demonstrating leadership in providing continuous excellent customer service within the retail and sales industry.
Powered with proven ability in successfully analyzing organization’s critical business requirements, identifying deficiencies and potential opportunities, and developing innovative and cost-effective solutions to enhance competitiveness,
increase revenues, improve customer service and company profitability, and secure customer loyalty,. Accustomed to relating well with individuals at all levels and diverse cultures and backgrounds within a highly stressful and challenging environment.
Recognized for displaying decisive leadership and professionalism with a positive, can-do attitude, and commitment to excellence. Armed with demonstrated skills to communicate and interact effectively with senior management, associates, and customers.
Recognized for strong organization and time management skills; committed to getting the job done and achieving best results with a strong sense of pride in handling duties. Proficient at using Microsoft Office Suite (Word, PowerPoint, and Excel).
CORE COMPETENCIES
Strategic and Tactical Planning
Budget Management
Inventory Control
Performance Standards
Safety and Compliance
P&L Management
Sales and Marketing
Team Leadership and Mentoring
Customer Service Relations
New Business Development
PROFESSIONAL EXPERIENCE
LOWE’S HOME IMPROVEMENT ~ COMMERCE TOWNSHIP, MI
Assistant Store Manager | Sales Manager 2005–2011
- Oversaw the day-to-day operations, which include hiring, training, payroll, sales, administration, inventory, receiving, shipping, and customer service for a $30M location.
- Took charge of opening and closing store.
- Administered cash handling, ensuring that deliveries were scheduled and ready to go.
- Performed administrative tasks, supervised the Freight Production Team, identified areas of concern, and planned fix/repairs as necessary.
- Monitored floor activities and secured that associates were in their respective areas and ready for business.
- Worked on customer service, validation, and training.
- Earned Lowes Ring Award for attaining more than 105% of sales and profitability in 2009 and 2010.
- Remarkably hit sales goals for 3 out of 5 years as a sales manager.
SEARS ROEBUCK AND COMPANY ~ LIVONIA, MI
Assistant Store Manager 2003–2005
- Directed the Home Improvement Department, and handled the inventory replenishment.
- Consistently administered scheduling and supervised personnel.
FOSTER MASONRY ~ CANTON, MI
Sales Representative | Independent Contractor 2001–2003
- Provided professional oversight in sourcing prospective opportunities and generating new accounts.
- Played a leadership role in addressing and resolving customer service issues, as well as in managing daily worksite operations.
FUSION COMMUNICATIONS ~ ROYAL OAK, MI
Sales Consultant 2001–2003
- Effectively administered a large clientele, which resulted in new business.
EARLIER CAREER
DIGICOM INCORPORATED ~ TROY, MI
Sales Consultant 1999–2001
LITTLE CAESARS PIZZA ~ DETROIT, MI
Corporate Training Manager | Store Manager 1997–1999
EDUCATION
Coursework toward Associate in Business Administration/Marketing
WESTERN MICHIGAN UNIVERSITY ~ KALAMAZOO, MI
PROFESSIONAL TRAINING
Michigan Salesman License – Builders License (Active since 2007–Present)
Numerous Professional Sales Seminars: Tom Hopkins, Zig Ziglar, and Brian Tracy
ACTIVITIES
Habitat for Humanity - Woman’s Build Muskegon Michigan (2008)