Monique E. Brown
**** ******** **** *******, ******* 30034 678-***-****
***********@*****.***
Summary of Qualifications
•Fifteen years of progressive administrative/office management experience
•Extraordinary time management and organizational skills
•Background in event coordination, program development
•Excellent written and verbal communication skills
Professional Experience
Administrative Assistant III, David Geffen School of Medicine, Los Angeles, CA. 2008-2010
Case Manager, Watts Labor Community Action Committee, Los Angeles, CA. 2007-2008
Program Coordinator, Charles Drew University, Medicine & Science, Los Angeles, CA. 2005–2007
Administrative Assistant, Charles Drew University, Medicine & Science Los Angeles, CA. 1998-2004
Administrative/Clerical
•Composed, drafted, and edited business correspondence
•Prepared travel reimbursement and check request forms
•Created travel and travel itineraries for faculty and staff
•Maintained inventory of office supplies
•Maintained both electronic and hard copy files
•Answered telephones and routed calls to appropriate individuals
•Served as administrative liaison
•Maintained scheduling of conference rooms
•Managed heavy caseloads of 55+ clients by providing individual and/or group counseling
•Administered training in personal growth and leadership skills to clients
•Facilitated program orientations and special workshop
•Performed worksite, school and home visits
•Evaluated applications for eligibility
•Managed routine verifications, inquiries, and payment requests
•Assisted in programs by updating brochures, and prepared for and scheduled applicant interviews
•Reconciled budget expenditures, reports, and approved payments
•Collected and organized outreach data for statistical reports
•Coordinated graduation ceremonies, meetings, presentations and clerkships
Technical
•PowerPoint, Word, Excel, Outlook, Black Board, New Innovations Internet research
•Outstanding written and verbal communication skills, technical writing and event planning
•Office copier, scanner, fax machine, transcription machine, computer, calculator
EDUCATION
Bachelor of Arts, Sociology Minor: Public Administration
California State University, Dominguez Hills – August 2004