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Customer Service Account Executive

San Diego , California, 92075, United States
March 16, 2011

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Daniel Reyes

*** *. ****** ****** #**, Solana Beach, Ca 92075 619-***-**** e-fax 858-***-****

Objective: To obtain a position as a field administrator for an asset management company or property preservation firm.

Highlights of Qualifications:

Microsoft Word, Excel, Outlook

Bilingual in Spanish

Dedicated to excellent customer service

Very detailed and excellent organizational skills

Proficient in digital photo uploading for report creation

Ability to handle large volume of work

Experience: December 2009 to Present

Transaction Coordinator / Field Administrator / Viki's Realty Services, San Diego, CA

• Verified current property occupancy status and coordinated cash for keys offers.

• Conducted weekly drive-by inspections of foreclosed properties and uploaded photos for weekly status report.

• Obtained pertinent property information including H.O.A. info., City requirements, and any pending violation fees to be paid prior to escrow closing.

• Assisted in obtaining clean-up and repair bids as needed to prep property for market.

• Coordinated escrow closings and obtaining R.E. disclosures before file closing.

July 1998 to October 2008

Wholesale Account Executive / Downey Savings and Loan F.A., San Diego, CA

• Originated mortgage loans on a wholesale level by way of broker base to fit saleable and portfolio guidelines, including Fannie Mae and Freddie Mac.

• Initiated contact and created book of broker contacts using various lead methods, including extensive field work.

• Performed broker seminars for loan officers and office staff in order to familiarize companies with the various lender niches and guidelines.

• Educated broker base on how to best utilize company website, internal process, matrix, and pricing sheets.

• Worked closely with underwriting staff, funders, and operations management when required to close high volume of mortgage loans at month end.

April 1997 to July 1998

Loan Processor / Mortgage Consultant / Valle De Oro Bank, San Diego, CA

• Assisted in retail loan originations by way of branch walk in business.

• Originated retail loans by way of local Realtor offices throughout San Diego County

• Consulted with customers on various rate & program options for refinancing and purchase transactions.

• Priced & locked in all loans and dealt directly with lender reps, inside support staff, and underwriting staff.

Education: 1987 Garfield High School, East Los Angeles, California

1989 East Los Angeles College, Los Angeles Ca. Spanish

1997 American School of Mortgage Banking, Tax Analysis and loan Processing

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