Non-Profit Management
Resume:
MIKE SAGE
**** *** ******, **** *, Santa Monica, California 90405
*******@*****.***
-- GENERAL MANAGER--
Focus of Interest: Management in Non-profit and Retail
- Self-motivated, highly dedicated, and diligent professional interested to leverage proven success across high-volume and fast-paced environment to non-profit sector. Demonstrate ability in managing functional operations, program development, client management, as well as organizational strategy, policy, standards, and procedures monitoring and implementation. Exhibited proactive leadership in setting up strategic vision and promoting positive work environment toward organizational effectiveness and efficiency. Highly recognized for big-picture vision, dynamic direction, and tenacity to make high-stake decisions using experience-backed judgment, strong work ethic, and irreproachable integrity. Articulate and persuasive written and oral communicator, committed to developing systems that empower individuals to achieve goals.
Display proficiency in using Microsoft Office Suite (Word, Excel, and PowerPoint).
CORE COMPETENCIES
- Client Relationship Management
- Collaborative Leadership
- Revenue Growth
- Strategic and Tactical Planning
- Team Building and Motivation
- Program Development
- Continuous Process Improvement
- Policy and Procedure Development
PROFESSIONAL EXPERIENCE
BED BATH & BEYOND ~ 2005-2010
ENCINO, CA
Senior Manager (Operations) 2008-2010
- Oversaw the entire aspects of retail store’s daily operations, which included recruiting, training, and evaluating staff at all levels.
- Facilitated cross-training for employees to ensure appropriate staffing throughout the store at all times.
- Supervised and monitored inventory levels of the company.
- Formulated policies and procedures and regulated financials.
- Developed and maintained strong relationships with associates and managers.
- Restored company template program for scheduling with minor modifications, including cross-training for associates in significant roles to ensure maximum sales floor coverage and maintain productivity in non-sales areas.
- Significantly improved and maintained company set goals for profit recovery through open communication with inventory control manager and vendor chargeback manager as well as in promoting storewide awareness.
- Assumed full responsibility in performing hardside and softside aspects of operations.
WEST LOS ANGELES AND BEVERLY CENTER
Senior Merchandising Manager 2005-2008
- Held accountability in ensuring cleanliness at all times; delivered impactful sales floor presentation.
- Maximized in-stock levels particularly for top-ranking items of store and basic items, which included any and all white product in-stock at all times.
- Conducted research to identify "hot" items and items with potential and high gross margin.
- Prioritized the marketing of new product, and strategically positioned aged products that were signed and featured tastefully in designated areas, creating attention and reducing margin erosion.
- Designed and implemented complete renovation in the linens category, including department relocation to improve sales floor flow.
- Rendered assistance in planning and opening new store in Downey, California and relocation of West Los Angeles store, administering supplemental staffing, analyzing and maintaining in-stock levels, and coordinating deliveries.
TARGET ~ WEST HOLLYWOOD AND CULVER CITY, CA
Executive Team Leader-Operations 2003-2005
- Held accountability in analyzing and performing breakdown of profit and loss statement.
- Played leadership role in identifying areas of opportunity, creating action plans, and allocating appropriate personnel; assisted and followed up to ensure proper implementation.
- Performed scheduling within company template guidelines, ensuring maximum sales floor coverage at all times and proper staffing in non-sales areas, as necessary.
- Collaborated with and spearheaded a team in charge of planning and implementing the opening of store in West Hollywood, California.
- Instrumental in transporting store in West Hollywood, California to be the highest volume store, considered as the flagship store for the western half of the country.
- Involved in planning and implementation of total store remodeling at Culver City, California, involving the development of sales floor flow with adjacency to department stockrooms, updating the model of Target brand, and widening aisles to develop overall guest experience, which resulted in daily double-digit increase on the store sales.
KMART ~ HAVERHILL, MA
Store Manager 2002-2003
- Assume full responsibility in managing the daily operations of the store with approximately 75 employees.
- Worked on recruiting, training and evaluating staff at all levels.
- Performed cross training for employees to ensure appropriate staffing throughout the store at all times.
- Supervised the inventory levels while developing policies and procedure as well as control financial.
- Established strong and cooperative relationship with associates and managers.
- Maximized efficiency and turn rate while increasing sales by developing new stockroom configuration.
- Designed and implemented new programs to develop associate benefit and retention rates.
AMES ~ NASHUA AND MILFORD, NH
Store Manager 1999-2002
- Managed growth and development of retail establishment with roughly 60 employees.
- Facilitated all staff training and professional development activities.
- Held accountability in monitoring profit and loss and executing cost reduction plans.
- Provided expert assistance with department managers in merchandising and staff development issues.
- Operated top store in the company in 2000 (at Milford) and in 2001 (at Nashua).
- Remarkable exceeded sale plans by 11.82%; attained 2.99% in controllable expenses.
- Realized a 57% increase in controllable profits.
- Oversaw second best inventory shrink in the company at .89%.
- Awarded Store Manager of the Month in December 2000 and December 2001.
EDUCATION
Coursework toward Social Sciences (In Progress) Expected Completion: 2012
Current GPA: 4.0
SANTA MONICA COLLEGE ~ SANTA MONICA, CA
CERTIFICATIONS
Numerous Business College Certifications - Target
COMMUNITY INVOLVEMENT
Volunteer at the Santa Monica Animal Shelter
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