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Manager Sales

West Des Moines, IA, 50265
August 23, 2012

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*** *. **** ******

West Des Moines, IA 50265

Cell: 515-***-****




Self-directed R.N. with a successful history of growing business for a new franchise in the state of Iowa looking to obtain a sales position within a pharmaceutical/ medical company.


Director of Client Services: Jan 2012 to present

BrightStar of Central Iowa

Ankeny, IA

This position is responsible for growing the market for a new home health company by marketing to and educating physicians, hospitals, case managers, skilled nursing facilities, long term care facilities, and independent living facilities throughout the state of Iowa.

• Demonstrate exceptional interpersonal skills, multi-tasking and problem solving.

• Develop a database of qualified leads through referral, telephone, face to face, cold calling, email and networking

• Gather and organize account related information and provide input on key customer opportunities

• Join and attend are networking and chamber groups to promote BrightStar mission and values

• Develop weekly and monthly sales goals and strategies

• Created and delivered sales presentations

RN Hospitalist: Jan 2009 to Jan 2012

Penn Ave Internal Medicine

Des Moines, IA

This position encompasses functions in the hospital setting. Functions as a liaison between the physician and the floor nurses. Collaborates with other health team members to provide continuity of patient care. Collaborates with physicians in the coordination of inpatient care in multiple facilities. Facilitates Physician work flow. Serves as nurse educator and provides first line response to hospital nursing staff. Organizes and manages requests and questions from floor RNs, physicians, patients, etc. Successful performance contributes to a holistic approach to the delivery of services, quality patient/family care and a high level of satisfaction from patients and families.

• Utilizes critical thinking in making independent nursing judgment, maintains responsibility and accountability for the knowledge of conditions of assigned patients and associated documentation.

• Rounds daily on inpatients, recording daily lab values, vital signs, intake/output, home medications and other tests. Assist and facilitate physician discharge orders to other facilities and home.

• Assess new patients and initiate and document orders at the direction of physician.

• Coordinate the needs of patients and families utilizing other members of the multi-disciplinary health care team

• Serve as a resource and guide for medical students and resident physicians

• Consistently delivers high quality care utilizing the nursing process while demonstrating knowledge and clinical skills in accordance with established policies, procedures, standards of care and standing physician

• Strong working knowledge of the IMMC computer system; All scripts and Care cast

RN Floor Nurse: May 2005 to Jan. 2011

IA Methodist Medical Center

Des Moines, IA

Ensure quality and safe delivery of services to patients according to care plan. Consistently utilizing a holistic approach considering physical, psych/social, spiritual, educational, safety and related criteria appropriate the patient served.

• The ability to care for 4 to 8 patients: coordinate cares and activities within an appropriate time frame.

• Knowledgeable and compliant with the transplant patient cares in an acute setting immediately post operatively through discharge home.

• Competent in multiple areas of nursing: renal, gynecology, urology and transplant with a strong base for renal patients.

• Flexibility with scheduling to meet needs of the transplant patients and floor needs.

• Serve as a charge nurse dealing with admits, discharges, and transfers along with a full patient load; ability to interact with other departments coordinating good patient care.

• Proficient in all documentation, record maintenance and paper work to ensure accuracy, patient confidentiality, and patient safety.

Care Manager: Dec. 2008 to Feb. 2009

IA Methodist Medical Center

Des Moines, IA

Integrates and coordinates care of individuals across the healthcare continuum. Facilitates the interdisciplinary plan of care in order to meet multiple service needs, promote continuity through elimination of fragmentation of care/service and facilitates the effective utilization of resources. Serves as educator and a central source of communication for the individual and their support system

• Monitor and coordinate an interdisciplinary plan of care in partnership with the individual and their support services for needs and services across the healthcare continuum and for transition through the levels and locations of care.

• Documents the case management plan to include; clinical needs, barriers to quality care, effective utilization of resources and pursues denials of payment and referrals in a timely legible manner.

• Addresses and monitors the length of stay issues and level of care changes for compliance

• Completes a comprehensive assessment of the individual’s health status including clinical conditions, support systems and resources to identify needs and make referrals to appropriate multi-disciplinary services.

• Demonstrates a working knowledge of financial and reimbursement processes to facilitate medical cost management, including best practices, effective utilization of resources, linking clinical and financial aspects of car, and access to care and level of care.

• Provide education for the individual and family and for the team regarding benefits, utilization of resources, level of care and expectations the transition process throughout settings across the healthcare continuum. Facilitate empowerment of the patient and family in self-management and health care decision making.

• The ability to work independently and utilize critical thinking skills

• Proficient in Milliman and CMS guidelines

Oral Surgeon Assistant: Jan. 2004 to Jan 2005

Dental Associates

West Des Moines, IA 50265

Coordinate patient care, answer billing questions and address concerns by both the payer and payee. Educate the patient and care givers pre and post op to deliver the best care possible.

• Chair side assist the surgeon during procedures and surgery

• Deliver patient education to both patient and support system pre-op and post-op

• Assist in scheduling and filing of insurance claims

• Sterilization of surgery equipment


Grand View College

Des Moines, IA 50317

Bachelors of Nursing


Ankeny, IA 500231

Associates Degree in Nursing

Lincoln High School

Des Moines, IA 50315

College prep


Dr. Danielle Sharpe DDS

West Des Moines, IA 50265


Sara Turner RN-BSN

Case Manager

IA Methodist Medical Center

Des Moines, IA 50312



Konnie Carlson

Director of Nursing BrightStar of Central Iowa


Teresa Martin RN-BSN

Supervisor Penn Ave.

Des Moines, IA 50316


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