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Customer Service Training

Location:
Atlanta, GA, 30044
Salary:
18.00
Posted:
July 19, 2012

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Resume:

Christopher L.Jones

*** **** ***** *****

Lawrenceville, GA 30046

Phone: 229-***-****

E-mail: ***************@*****.***

Summary

A very skilled technician with great knowledge of gas and diesel vehicles. Currently enrolled in the C.A.P Chrysler Automotive program and electronics program at Gwinnett Technical College while working toward obtaining my A.S.E. certifications and electronics diploma.

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Work Experience

Kauffman Tire 03/2011 – 10/11/2011

Automotive Technician Duluth, GA 30096

• Recommended and performed preventative maintenance on multiple vehicle makes, models, and year.

• Read and performed worked orders correctly and completely.

• Used Hunter road force balance machine to balance tires, measure run-out, adjust tire on rim for high and low spots.

• Installed brakes, rotors, brake sensors and resurfaced rotors using an Amoco and Hunter brake lathe machine in a timely manner

• Demonstrated 110% customer service and efficiency at all times.

• Performed wheel alignments accurately using the Hunter GSP alignment machine.

• Mounted and dismounted tires using a coats and hunter tire machine. ( also very experienced with mounting and dismounting low pro tires)

• Stocked inventory, maintained a clean shop by sweeping, mopping, and organizing in down time.

Mays Farm 07/1999 – 03/2011

Heavy Equipment Mechanic Leslie, GA 31764

• Executed daily activities of monitoring and inspecting farm equipment.

• As a Heavy Equipment Mechanic, I worked as a member of a 2 man team, disassembling, assembling, repairing, modifying, testing, and adjusting farm equipment and farm related vehicles.

• Supervised and participated in setting up and operating farm machinery, such as trucks, tractors, disk harrow and self-propelled harvester.

• Maintained, repaired and overhauled farm machinery, equipment and vehicles such as tractors, harvesters, hydraulic pumps, tilling equipment, trucks and other mechanized, electrically powered and motor driven equipment on the farm.

• Examined and listened to machines, motors, gasoline and diesel engines and equipment for operational defects, and dismantled units with hand tools.

• Repaired or replaced defective parts with hand tools and machine tools such as drill press, lathe, and milling machine, woodworking machines, wielding equipment, grinders and saws.

• Responsible for annual preventative maintenance services; perform walk around inspection.

• Mended damaged body or equipment by hammering out or filling in dents and welding broking parts.

• I can use a mig and stick welder to perform repairs on machinery and conveyors. I also have the ability to fabricate parts that are needed. Able to replace pumps, directional valves, filters, cylinders, on a hydraulic system.

• Operate Forklift. Start, stop, back and operate controls of forklift truck over level and un-level surfaces with heavy loads and in locations not easily accessible.

• Adjust attachments for proper positioning and working order, making adjustments, usually without stopping the equipment. Steer and operated by using clutches, lever, brakes, and valves according to the slope or tilt.

• Ensured the job is completed within the time allotted and ensure that it is done safely and within set parameters required. .

Army National Guard 01/2004 – 07/2004

Infantry Fort Benning, GA 31905

• Instructed newly recruited military personnel, in accordance with training schedules and orders.

• Operate weapons and heavy mobile equipment in ground combat operations.

• Locating, constructing, and camouflaging infantry positions and equipment.

• Duties include operating and maintain weapons, such as rifles, machine guns, mortars, and hand grenades.

• Demonstrated fundamentals of service of life, discipline, physical fitness, pride and love of service and country.

• Mastered hand to hand combat and self defense.

• Served as member of ground armored reconnaissance unit.

• Aid my country, state, governor, president, etc….in time of need.

Sears Auto Center 01/2000 - 04/2002

Service Technician Albany, GA 31708

• Examined vehicles and conferred with customers to determined malfunction and repairs desired.

• Replaced accessories, such as oil filter, air filter, windshield wiper blades and fan belt.

• Removed and replaced parts of ignition system, such as spark plugs, points, coil, and alternator to completed tune-up or replace a malfunctioning part of system, using mechanic’s hand tools, gauges and test meters.

• Replaced defective chassis parts, such as shock absorbers, ball joint suspension, brake shoes, and wheel bearings.

• Performed alignments and replaced front end parts if needed.

• Disassembled unit and inspected parts for wear, using micrometers, calipers and thickness gauges.

• Use a Coats model 5060 tire changer and a COATS computer wheel balancer.

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Education

Albany Technical College Albany, GA 31705

Diesel Technology Program Fall 2010 – Spring 2011

Gwinnett Technical College Lawrenceville, GA 30046

C.A.P. PROGRAM (Automotive Technology) Currently Enrolled

Job-related skills

SP 2 Training

Basic Hydraulics and Connectors

High Voltage Safety Training

Fork lift Training

OSHA Training

Lock Out/ Tag Out Procedures

MC-100 AC and DC Variable Speed Motor Drives

Professional Licenses/Certificates

Level 1 Chrysler Certified

Mechanical Safety

Forklift license

T.I.A. Certified (Automotive Tire Service Training Program)

Hazardous Material Training for Auto Dealers

Heavy Duty Fleet Training

Heavy Duty Fleet Pollution Prevention

Volunteer Work

1. Georgia Southwestern/ Habitat for Humanity Contact: Willa L. Fitzpatrick

Americus, GA Telephone: 229-***-****

II. Mount Zion Outreach Contact: Booker T. Jones

Americus, GA Telephone: 229-***-****



Contact this candidate