Objective: I'm looking for a position that will allow for enhanced connectivity between myself and the public. I thoroughly enjoy exploring the needs of customers and then providing the services they desire.
Assistant Store Manager
5/10-7/12 Group USA, Tempe AZ
~ Store Operations: scheduling, communication with associates and corporate management, development and support of corporate initiated programs.
~ Sales and Marketing: executing merchandise standards as well as overall presentation of merchandise throughout the store. Planning, development, and execution of special events in-store.
~ Customer Service: maintaining customer relations and promoting the customer service program initiated by corporate management among associates. Development of customer interest in merchandise and store activities.
6/06-2/10 DressBarn, Tempe, AZ
~ Store Operations: scheduling staff, payroll, floor design and set up
~ Sales and Marketing: driving sales, coaching and mentoring sales associates
~ Customer Service: maintaining customer relationships and conflict resolution
~ Pursuit of customers interested in holding shopping events in-store
05/05-05/06 Arizona Title Agency, Tempe, AZ
~ Clerical Responsibilities: heavy phones, general administrative duties
~ File Preparation: formatting incoming documents, distribution and follow up
~ Customer Service: greeting and maintaining customer relationships
8/02-5/05 Sears, Mesa, AZ
~ Management: scheduling, coaching, training of all cashiers, conflict resolution
~ Loss Prevention: financial discrepancy investigation for all departments
~ Manager on Duty, Marketing, Merchandise and Customer Assistance
Arizona State University, Tempe, AZ
~ Bachelors of Science in Psychology
~ I have worked with the Cameo Club for the last 8 years on the planning and development of the annual Cameo Ball. I have pursued donations and sponsorship as well as devoting my time to the physical execution of the Ball on the day of the event. We have risen over $400,000 for various charities over the last 8 years.
~ I am also involved in the planning and development of the Ms. Senior Arizona Pageant. Over the last 10 years I have helped with coaching the contestants prior to the pageant as well as the set-up of the event and guiding the contestants through the dress rehearsal and pageant itself.
~ I have also been involved in fundraising for the Muscular Dystrophy Association.
I have strong computer, interpersonal, organizational and communication skills. I have a strong work ethic, am very dependable, learn quickly, and execute tasks well.
References: References are available on request.