Postal Employee Application

Sandra L. Travers

**** *. ******** ***

Tucson, AZ 86743 **********@*******.***

Day 520-***-****

Cell 520-***-****

OBJECTIVE

Postal Employee/Clerk/Carrier/Handler/Supervisor

PROFILE

Detail-oriented and versatile professional with solid, highly responsible operations experience gained in fast-paced environments. Accustomed to providing customer support, troubleshooting and resolving problems and finding solutions. Proven facilitator with the ability to increase efficiency and improve workflow. Established reputation for providing deliverables on time and under budget. Strong combination of supervisory knowledge with proven leadership and motivational skills.

• Management/Leadership Skills: Enthusiastic individual with excellent work ethic. Demonstrated comprehensive knowledge of management techniques, organizational development, team building and project execution.

• Quality Assurance Leadership: Flawlessly supervise operations requiring strict attention to detail. Have held appropriate security clearances. Utilize a variety of software.

• Organizational Communications: Develop positive working relationships with other professionals. Maintain regular written and oral communication with technical and management personnel.

• Foster an atmosphere of open, direct communication and team cohesiveness to elevate organizational productivity, efficiency, and technical infrastructures. Formulate and convey professional vision to personnel. Effectively match the message to the audience.

Key Proficiencies Include

➢ Project Management ➢ Public Relations ➢ Operations Management

➢ Interpersonal Skills ➢ Organization ➢ Interdepartmental Coordination

➢ Staff Management ➢ Training & Motivation ➢ Performance Evaluation

➢ Solution Identification ➢ Information Analysis ➢ Work Schedule Management

EXPERIENCE HIGHLIGHTS

• Performed Fingerprinting, Facial Reconstruction and Composite Drawing, design and layout for three local policing agencies as a volunteer.

• Acted as Court Administrator, serving as temporary manager in his absence while working with the Immigration Courts and as a Supervisory Clerk with the US Forest Service.

• Represented many agencies in Washington headquarters in training matters of higher-level skill and trained at duties which are typically managerial duties. Brought back these skills, and taught them to management and subordinates.

• Strong organizational skills and am proficient in the use and maintenance of computers, and have knowledge and experience with a large variety of computer formats and programs both outside and while employed in Federal service.

• Held a Secret Security clearance with the Department of Defense and a Sensitive Security Clearance with the internal Revenue Service.

• Investigative experience as well as extensive public contact.

• Trained in Advertising, Marketing, Critical Thinking and Philosophy as a part of my Graphic Arts upcoming degree, an Associate's degree in Social Science.

• Willing to relocate at own expense in order to obtain a position in the field or to accept a position lower than GS 08 Step 05.

• Eligible for reinstatement to Federal service.

• Able to provide design and consultation services in communicating information through visual means including photographs, graphics, slides, charts and computer disks used in books, exhibits, oral presentations and other means of communications.

• Utilize office automation and graphics design/output software; operate imaging equipment such as color laser copiers and large format color scanners/copiers; coordinate with customers to determine how to handle repetitive types of work orders. Perform and issues cost analysis on work of reimbursable nature.

PROFESSIONAL EXPERIENCE

Administrative Support Assistant

Dept of Justice US Marshals Service

Tucson, AZ

Supervisor: name, number 01/2003 to 04/2004

Ending Annual Salary: xxx

40+ Hours per week

• Utilized computer system to input criminal records for prisoners transported throughout the US and to the Federal court.

• Handled record keeping, mail, and office operations.

• Originally brought on board to handle civil process but placed in criminal records area instead.

Legal Technician/Legal Assistant

Dept of Justice Executive Office for Immigration Review

Tucson, AZ

Supervisor: Corey Graff 520-***-**** may contact 11/1997 to 06/2002

Ending Annual Salary: xxxxx

40+ Hours per week

• Worked under the supervision of the Immigration Judge and the Court Administrator often filling in for Court Administrator during his absence.

• Maintained court and Judge’s calendar, ordered supplies and services, reconciled government purchase credit card and maintained office machines.

• Completed and submitted the Judge’s travel vouchers and mileage, processed requests from law enforcement agencies and attorneys regarding respondents.

• Received, interpreted and processed written motions and other legal documents such as orders and subpoenas. Answered phones, typed, (over 50 WPM) and kept and electronically submitted time keeping backup.

• Traveled to other courts in the US to fill in.

• Served as System Security Administrator for computer maintenance and updates.

• Created methods for the maintenance and tracking of court functions.

• Processed Congressional inquiries utilizing extensive communication with both the staff of the current Congressman’s office, the Mexican Consultant, The Immigration Service and the general public.

• Ensured correctness of policy and guidance sent to both the office of the Congressman and the individuals requesting FOIA documents and specifics.

• Assembled and maintained records of proceedings. Provided administrative liaison services between Immigration Service and Immigration Court.

• Identified the needs of the Immigration Service, organized and coordinated programs with the Federal Prison System and represented organizations at headquarters in Washington DC on training matters.

• Scheduled hearings and notices with the Wilmont Federal Prison System requiring coordination of detained respondents for hearings before the court and immigration counsel.

• Received and answered inquiries in person and by phone from the public and other sources such as social service organization practicing before the court and the Mexican Consulate.

Administrative Assistant

DCMC Hughes Raytheon

Tucson, AZ

Supervisor: Sandra Busch or Mike Conn 520-***-**** May Contact

04/1997 to 11/1997

Ending Annual Salary: xxxxx

40+ Hours per week

• Served as sole administrative support to the Security Department supervisor.

• Create, maintained and processed all security information for personnel entering Hughes/Raytheon.

• Assigned and tracked all parking areas for all employees. Assisted with the process involved in the intake and release of secret weaponry sold and received. Held a secret security clearance.

• Ordered supplies and services in accordance with agency standards and budget constraints; prepared and submitted requisitions.

• Prepared updated job descriptions, completed all requests for employee moves.

• Assisted computer staff in training employees on computers and troubleshooting computer problems.

• Completed all general office duties and all other duties as assigned.

Revenue Officer

Internal Revenue Service

Location, CA

Supervisor: name phone 10/1994 to 01/1995

Ending Annual Salary: xxxx

40+ Hours per week

• Collected taxes from non-paying tax businesses that were due, using “least expense to the government” training and collection methods.

• Exercised discretion, decorum and public relations due to extreme sensitivity of position.

• Performed skip tracing and location of taxpayer to force compliance by the use of liens, levies and seizure of property or assets.

• After locating a taxpayer, identified the reason for non-compliance and advised higher-level management of approaches to payments plans.

• Represented the organization in the public eye under close scrutiny of various other organizations.

• Located and verified assets, verified the use of liens, levies and seizure of property or assets, verified employment on taxpayers and negotiated payment arrangements on delinquent taxes due.

• Resolved compliance issues, set up new guidelines for tax filing and payment.

• Analyzed issues presented by taxpayers, practitioners and IRS employees to determine the most expedient collection of taxes at the least expense to the government.

• Performed extensive fieldwork, kept records and documented all interviews for caseload of 105 taxpayers.

EDUCATION AND TRAINING

The Art Center for Design College - Tucson, AZ

Associate of Applied Science - 2007

Major: Marketing & Advertising Art, Minor: Illustration, GPA 3.6/4.0 out of 4.00

Pima Community College - Tucson, AZ

Associate of Applied Science - 2007

Major: Digital Art/Illustration, Minor: Administration of Justice, GPA 3.73/ 4.0

Federal resumes require high school information

Relevant Coursework

Forensic Facial Reconstruction and Composite Drawing

Botanical Illustration

Photography

Administrative Justice

Drawing

Design

Marketing

Illustration

Police Citizens Academy

Rules of Evidence

Criminalistics

Ballistics

Courtroom Testimony & Report Writing/

Crime Scene Photography

Latent Processing

Graphic Design

Typography

Offset Printing

Sculptural Facial Reconstruction

Professional Development

Volunteer Forensic Artist & Fingerprint/Marana Police

Revenue Officer Basic Training Quark Press

Street Smarts Field Training In Design (MAC)

Front Desk Security Macintosh G5

The Exceptional Assistant Training

File Maintenance Training

Federal Records Retirement Training

DOJ Internet/Intra net

WordPerfect

GroupWise, Internet Explorer, MSN

Excel, 1 2 & 3 Levels

Security System Administrator Training

GSA Purchasing Course

Microsoft Word, PowerPoint, Presentation, Adobe Creative Suite including Photoshop, Advanced Photoshop, Illustrator, In Design, Quark Xpress, Windows all versions, MAC OSX

AWARDS AND RECOGNITION

8 years Outstanding Performance Rating Certificates and Awards.

AFFILIATIONS

Marana Police Department - Volunteer Forensic Artist

Pinal County Sheriffs - Forensic Artist

Casa Grande Police Department - Forensic Artist

International Association for Identification - Associate Member

Contact this candidate