Human Resources Professional

FLYNN E. GREER, MHRM

*** ****** *** • Raleigh, NC 27610 • **********@*****.*** • 919-***-****

Dynamic Human Resources Executive.

Elevates profitability while enhancing operations and performance, ensuring cohesive alignment of organization’s needs by transforming human resource department from an administrative role to a strategic business partner, providing vital consultation, strategic planning, developed and guided management that produces tangible, measurable results.

SUMMARY OF QUALIFICATIONS

• Masters graduate candidate with more than 15 years of excellence in business administration, management, and operations leadership, reinforced by direct HR executive experience in the private, non-profit, and military (public) sectors.

• Highly effective professional, detail-oriented with broad experience in supervising cross-functional teams; implementing staff training and leadership development programs; establishing wage incentives; and conducting personnel evaluations with proven methodology in presenting effective action plans.

• Utilized practical knowledge of human resources functions and principles to reach and sustain business goals, enhance work ethic, and strengthen organizational culture; successfully trained staff members and coached teams to increase productivity and efficiency.

• Advanced constructive organizational change, interfacing with all aspects of operation to achieve positive staff development and maximum return on human capital.

• Solid background in strategic planning and budgetary responsibilities, facilitated continuous process improvements to advance performance, efficiency, and productivity.

• Outstanding leadership and team building strengths that generate optimum productivity and performance, coupled with the vision necessary to develop and implement successful action plans.

• Effectively introduced policy improvements, business plans, and staff-development initiatives to drive production goal attainment; ability to resolve staff issues and negotiate productive outcomes.

• Solid analytical and quantitative aptitude; capacity to identify potential threats, recognize opportunities, and maximize resources; adept and experienced in problem-solving and providing strategic resolutions.

• Exceptional verbal, written, and interpersonal communication skills with strong presentation and negotiation capabilities; interfaces effectively with all levels of staff and management in a manner that promotes team building while developing a sense of cooperation.

• Computer skills include proficiency using Microsoft Office Suite (Word, Excel, Access, and PowerPoint); HRIS systems; Lotus Notes; ADP systems; Application Tracking System, Peoplesoft; HR Datastore; Contractor Datastore; Ceridian; eTicket system; as well as mainframe systems, Internet browsers, corporate e-mail, and Intra-net systems.

EDUCATION AND TRAINING

MASTER OF HUMAN RESOURCE MANAGEMENT (MHRM) 2011

KELLER GRADUATE SCHOOL OF MANAGEMENT Morrisville (Raleigh-Durham) Campus, NC

3.65 G.P.A. ● Dean’s List

BACHELOR OF SCIENCE DEGREE: BUSINESS ADMINISTRATION 2005

NORTH CAROLINA WESLEYAN COLLEGE Rocky Mount, NC

LICENSURE

• Notary Public, State of North Carolina, Raleigh, NC, 2002-2012

CERTIFICATIONS

• Professional in Human Resources, PHR®, HR Certification Institute, Alexandria, VA, projected completion 2011

• Advanced Certification in Microsoft Office, Wake Tech College, Raleigh, NC, 2002

PROFESSIONAL EXPERIENCE

HR ASSOCIATE March 2008 to Present

GRIFOLS (FORMERLY TALECRIS) Research Triangle Park, NC

Spanish-based multinational pharmaceutical and chemical company is major world producer and supplier of IVIG, albumin, Factor VIII, and other plasma-derived products as well as supplying devices, instruments, and reagents for clinical testing laboratories.

Deliver comprehensive human resource, data management, and administrative functions to advance strategic organizational initiatives and staffing needs of facility, providing stellar customer service to Divisional HR staff and employees.

• Manage multiple priority projects concurrently, achieving or exceeding objectives, while adhering to strict guidelines, budgetary constraints, and timeframes, in challenging, competitive, fast-paced environment.

• Ensure seamless flow of vital information to all levels of management, staff, and customers, engaging and maintaining meaningful communications as central HR liaison.

• Manage and maintain vital quantitative data and records, efficiently and accurately compiling and auditing HR transactional data entered into database systems.

• Process full spectrum of HR forms, documenting new hires; change of status; performance evaluations; benefits administration; employment terminations, etc.

• Professionally deal with issues of confidentiality requiring absolute accuracy in processing, capably handling discretion and good judgment in complex situations.

• Elevated performance through facilitation of new hire orientations for all new employees as well as transitioning contractors to become part of permanent staff.

• Enhanced HR operations and performance by providing support for all facets of HRIS system maintenance, including ADP and Employee Self Service.

• Ensured continuity and compliance of HR processes and procedures through development and maintenance of HR operational reports.

• Advanced strategic projects through ownership of all contractor processes; management of employees’ files; research, analysis, and audits of HRIS transactions; and direct assistance to EEO.

FAMILY RESOURCE RECRUITER January 2007 to January 2008

KIDSPEACE FCFS Raleigh, NC

Dedicated, private charity meets behavioral and mental health needs of children, preadolescents, and teens by providing unique psychiatric hospital; comprehensive range of residential treatment programs; accredited educational services; and a variety of foster care and community-based treatment programs to help people with special needs overcome challenges.

Took ownership of recruitment, qualification, specialized training, and on-going support of potential and current foster parents to serve vital program, while advancing overall organizational Mission, Vision, objectives, and core values.

• Monitored and tracked information on applicants, processing fingerprints, conducting extensive background checks, verifying application details, and performing home inspections.

• Coordinated and facilitated continuing education courses for licensed foster parents as well as arranging meetings with Family Acceptance Committee.

• Designated to serve as central internal and external liaison, interfacing with foster parents, social services, and various human services agencies, including outpatient therapy and State of NC Foster Care Licensure Agency.

• Ensured compliance with all state and federal regulatory agencies through meticulous policies and procedures, including methodical home inspections prior to placements.

• Enriched skills and provided specialized training of potential and future foster parents by conducting training sessions and providing coaching.

• Advanced organization-wide and program public relations and promotions by developing and implementing strategic marketing plan, including announcements in relevant publications and ad placements.

INSTRUCTOR/ PUBLIC SPEAKER (Volunteer) October 2005 to January 2008

KIDSPEACE Raleigh, NC

Empowered foster parents and agency staff through compelling learning experiences, responsively addressing their concerns and issues through training and instruction, providing problem-solving and decision-making tools to facilitate their challenging roles.

• Effectively served as external guest speaker to various human/social service agencies throughout the country.

• Created, developed, and presented study materials and presentations to address specific needs and concerns of potential and existing foster parents of children and teens with behavioral and mental health issues.

• Led and conducted study sessions, briefings, and bi-monthly foster parent support group, mentoring and training care agencies’ staff and care providers.

• Engaged foster parents and prospective foster parents, providing solutions and/or suggestions to facilitate their roles.

• Optimized care and treatment of children and teens with emotional and behavioral challenges through training program.

• Enabled care providers and agency staff to successfully meet unique challenges through group and individual training, mentoring, and support.

HR COORDINATOR February 2002 to January 2007

PROGRESS ENERGY Raleigh, NC

Award-winning, Fortune 500 energy company has an approximate megawatt generation capacity of 22,000, including two major electric utilities that serve about 3.1 million customers in the Carolinas and Florida, producing $10 billion in annual revenue.

Served Executive team as comprehensive resource on human resources management, legal issues, and organizational policies to advance strategic company-wide objectives, concurrently advancing organizational development and coordinating talent management, including recruitment, hiring, and staffing to meet operational needs.

• Conducted investigations of all employee relations issues, strategically developing and implementing appropriate solutions.

• Administered all facets of employee benefit plans, including healthcare, STD/LTD, life insurance, 401k, and ESPP, Educational Assistance, workers ’ compensation, and bonus payments as well as managing annual enrollment process.

• Interfaced with managers and executives to coordinate and synthesize issues concerning lay-offs and downsizing.

• Ensured all policies and procedures were clearly articulated and enforced by personally conducting all new hire orientations and exit Interviews.

• Improved performance management processes through highly effective project management of transferring, monitoring, and tracking documentation and files to new company ownership.

• Reduced expenses $10k by managing complete process of packing and preparing all company files to be shipped via UPS in-house.

• Mitigated risks while ensuring compliance serving as subject matter expert, advising managers and employees on company policies, employment laws, impact on business operations, and potential litigation.

HR REPRESENTATIVE February 2001 to January 2002

GUARDSMARK, INC. Raleigh, NC

America’s leading counterterrorism specialists provides diverse clients expertise in security services, including uniformed officers and individualized protection of client assets; investigations; consulting; background screening; facility design; and specialized services.

Applied extensive knowledge of HR procedures and policies to effectively manage employee relations, administer compensation and benefits, maintain HRIS database, and successfully perform special HR projects.

• Responsively provided comprehensive HR and administrative support to Human Resources Business Partners; facilitated employee relations; and assisted divisional HR Staff as well as individual employees.

• Facilitated talent acquisition through review of applicants’ resumes and qualifications; conducting on-line and on-site interviews; maintaining and monitoring applicant tracking system throughout selection process.

• Provided individual and group orientation briefings for all new hires.

• Managed and maintained various transactions via centralized HRIS database systems, providing HRIS system clean-up for employees, including timely follow up with employee/manager.

• Directed a wide array of corporate and compliance projects, including audits, I-9, self ID, VET forms, acquisitions, date conversions, etc.

• Improved profitability while enhancing operations through research, strategic planning, and introduction of continuous process improvements for various HR transactions, including processing new hires, internal communications, termination policies, as well as hiring and training procedures.

ADDITIONAL EXPERIENCE

• Processing Military Team Lead, United States Army, Kitzingen, Germany, November 1997-January 1999

PROFESSIONAL & CIVIC ASSOCIATIONS

• Member, Society for Human Resource Management, SHRM, Alexandria, VA, March 2011–Present

• Member, Triangle Society of Human Resource Management, TSHRM, Durham, NC, October 2011–Present

• Member, Human Resources Certification Institute, HRCI, Alexandria, VA, 2011-Present

• Volunteer, Walk for Lupus, Lupus Foundation of America, Inc., Charlotte, NC, 2011-Present

• Volunteer, Wake County Therapeutic Foster Care and Trainer, Raleigh, NC, 2005-Present

• Volunteer Team Mom, Raleigh Parks and Recreation Sports, Raleigh, NC, 2010-2011

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