Rhonda N. Turner
Norfolk, VA **513
*********@***.***
Objective
A position working within your company
Qualifications
I have obtained a certificate in Customer Service Skills, Stress Training, and Emergency Call Taking by the State of North Carolina by attending the NC Justice Academy. I can efficiently monitor CCTV. I also have had Asp Baton and Cap-Stun training. I am very knowledgeable in MS Word, works, MS2000 and Crimestar, I also have great experience with computers and the internet.
Education
1997-2001 East Wake High School, Wendell NC
2007-current Penn Foster Career School, Online
Employment
2006-Current Beavex, Inc, Dispatcher
I currently work in a warehouse setting dealing with independent contractors which are couriers for several clients of Beavex. I do scan reports and do check of logs for all their work they bring to the warehouse. I use a system called Courier Base. I handle all office machines and handle customer service with our clients which include major financial institutes.
2004-2006 Head Waitress, Roma Café
Food safety certified by the City of Norfolk. wait tables, train all new servers, food prep, Cashier, general office duties, take orders, Customer service, clean.
2001-2004 Telecommunications (dispatcher) Crabtree Special Police Dept.
Dispatcher for police, security, maintenance, engineering, and housekeeping. I also monitored
CCTV with over 80 cameras, enter information into police database. Customer service, stress training, and
emergency call taking certified by the state of NC. Utilize a 6 line phone system.
References Available Upon Request