Alice Fay Lewis
Durham, NC **703
E-mail: *********@*****.***
Skills:
Proficiency with MS office software, Word and Excel
Knowledge of ISO 900 Standards, Document Control field
Medical Device Quality Systems Regulation
ICD-9 coding
Medical terminology
Transcription
Medical Scheduling
Medical Billing including Medicare and Medicaid
Processing EOB’s in timely manner trouble shoot insurance denials and claims
Data Entry Operation
Medical Collections
Knowledgeable in Misys Tiger, Medic an Health Matics
cGMP Training
Credentialing
Work experience:
Nsoro/Mastec 11/2010-8/2011 Morrisville, NC
Project Coordinator
Participation in R&D Team Meetings
File all project documents (hard and soft copies)
Responsible to track project changes and produces updated site based schedule as agreed with project management.
Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.
PhyAmerica Government Services 08/2009-10/2010 Raleigh, NC
NC Medicaid
Credentialing Coordinator
Receives completed enrollment application packet or missing document(s) from Credentialing Assistants, as assigned in work queue.
Perform a quality review of application package (3rd QA point)
Receive and process follow-ups from the EVC call center, credentialing assistants, Enrollment and Contracts Coordinator, Lead Credentialer and any other EVC team member.
Run billing reports for PhyAmerica Government Services and coordinate with Accounts Receivable for billing.
Run reports and reconcile Intellicorp volume charges for payment by CSC and pass-through billing to the State of NC.
Aerotek Science 08/2009-11/2009 Raleigh, NC
Eisai Pharmaceutical
cGMP Assistant Trainer
Maintained document control room
Assisted cGMP trainer with files
Logged all records and tracked files
Created spread sheet to track data
On-Assignment Staffing 5//2009-5/2009 Durham, NC
Concerta
Lab Corp 02/2007-10/2008
Administrative Secretary
Provided assistance and clerical support
Word Processing
Pt check-In an check-out
Insurance verification
Answer multiple phone lines
Mail physicians’ orders and track
Adecco Staffing 10/2008-11/2008 Durham, NC
Carolina Donor Services 5/2003 – 6/2004
BioMeriux, Inc.
Document Control Specialist/Administrative Secretary
Answer multiple phone lines
Provided assistance and clerical support
Created documents from Live link software
Implement document change request after approval.
Responsible for maintenance of documents and software filed in document control area
Maintain logs to assure that changes can be tracked, reported and allow metrics to be reported.
Review document change request to assure complete and correctly formatted
Raleigh Endocrine Associates 2/2007-3/2008 Raleigh, NC
Medical Scheduler
Central appointment scheduling, and reception desks
Mediate patient complaints and resolve issues related to patient eligibility and service
Handles appointments for referrals for specialty care and diagnostic procedures
Provide administrative support for Directors of Nursing and Clinical Services
Front-office receptionist duties to include patient check-in
Retrieval of records
Insurance verification
Duke Temporary Service 1/2006-3/2006 Durham, NC
Administrative Secretary
Prepared for clinic visits by reviewing next day patients and completing next day preparation activities.
Enter pre-visit orders and prepare new patient charts
Pick up X-rays, office charts, medical records
File history sheets, ancillary reports and all other required patient record documentation.
Schedule surgeries, tests and procedures
Clinical Trial Services 6/2004 – 1/2006 Durham, NC
Returns Operative
Operate production equipment required to package solid dose, pharmaceutical, controlled substance products in compliance with cGMPs, SOPs, FDA and DEA guidelines
Performed calculations, critical measurements and weights for production needs as stated in the Manufacturing Batch Record.
Correspond with Doctors and CRA's about drugs to be audited
Completes accurate and timely documentation to comply with FDA and GCP/GLP/GMP regulations.
Uses computer systems to enter batch data, review Standards Operating Procedures (SOPs), and operate computerized manufacturing equipment.
Measurement Inc. 1/2003 – 5/2003 Durham, NC
Scanner/Data Entry Operator 3/2002 – 7/2002
Scanned booklets for the education department
edited information
Entered information into database.
Education:
Durham Tech. Comm. College 2007- 2007 Durham, NC
BioWork Pharmaceutical
Durham Tech. Comm. College 2001-2002 Durham, NC
Nursing Program