Nyahuma Fort
**** ****** *****, *******, ** *****
*******.****@*****.***
Objective
To obtain a customer service position requiring a motivated self-starter with demonstrated administrative, communication, and customer service skills, both in face-to-face and phone interactions.
Skills Summary
Achieving Sales Goals
Customer Service
Project Management
General Office Skills Direct Sales
Schedule Setting
Computer Savvy
Report Preparation Client Interaction
Professional Presentations
Written Correspondence
Conducting Interviews
Professional Experience
CUSTOMER SERVICE/SALES/PROBLEM SOLVING
Experience with meeting and exceeding sales goals
Participate in face-to-face client interaction and provide impeccable customer service
Work with minimum supervision to identify and achieve goals
Experience making cold calls and generating excitement in potential customers
LEADERSHIP SKILLS
Experience interviewing and directing potential and current employees
Self-motivated to achieve goals
Ability to problem solve quickly and efficiently
Communicate effectively using phone, email/written, and face-to-face methods
REPORTS/PRESENTATIONS/TECHNOLOGY
Skilled in Microsoft office suite programs, specifically Word, Excel, PowerPoint, and Outlook
Produce reports, presentations, and spreadsheets
Able to learn new information quickly and thoroughly
Employment History
FIRST DATA- Marietta, GA
Lead Specialist, September 2011- December 2011
U.S. CENSUS BUREAU- Douglasville, GA
Administrative Clerk, April 2010- August 2010
MACY’S, LENOX SQUARE MALL – Atlanta, GA
Men’s Levis Sales Specialist, October 2006- October 2009
USPS – Atlanta, GA
Seasonal Mail Sorter, December 2008- January 2009
THE BURNING SANDS/ DENIM LOFT- Atlanta, GA
Sales Associate, March 2006- September 2006
Education
GEORGIA STATE UNIVERSITY– ATLANTA, GA
Bachelor of Arts in Psychology, 2009
References Available Upon Request