Customer Service Sales

REGINA PARADISE

**** ********** ** • MIDDLEBURG, FL • 32068

904-***-**** • ******.********@*****.***

OBJECTIVE

Nursing professional seeking a challenging position in a busy clinical setting where I may enhance my knowledge and skills.

SUMMARY OF QUALIFICATIONS

Direct care of patients

Maintained sterile fields and application of dressings

Proven record of reliability and responsibility

Experience with the elderly, amputees and the mentally challenged

Computer Skills: MS Word, Excel, Vista, 50 wpm.

Outstanding interpersonal and communication skills

Cooperative team player; though equally effective and self-motivated working independently.

Work well under pressure or deadline.

Development and implementation of procedures, policies, and standards

Direct and coordinate activities of workers; monitoring their performance and training.

Maintained records, files, and inventory

Prepared reports and cost estimates, verifying completeness and accuracy of data.

Able to adhere to safety procedures and follow safe waste disposal under OSHA/MSDS standards

Intramuscular injections, IV, and blood draws

WORK OF EXPERIENCE

CLINICAL EXPERIENCE

Clinical practicum has included experience at South Point Terrace, Consulate Health Care of Orange Park, Shands Jacksonville Medical Center, Moose Haven and Memorial Hospital Jacksonville.

MARKETING AGENT

12/2010-PRESENT Hampton Golf Jacksonville, FL

Appointment scheduler, sales, general office duties, and customer service

PRIVATE DUTY CNA

12/2009-6/2010 Home Watch Caregivers Jacksonville, FL

Direct patient care, meal preparation, shopping, transportation, housekeeping, bed linen changes, companionship, laundry, medication reminders

INDEPENDENT LIFE INSURANCE AGENT

11/2007-12/2008 National Agents Alliance Jacksonville, FL

2-15 Licensed Life/Health insurance and annuity sales, customer service and administration

OFFICE MANAGER/SALES

5/2004-10/2007 Enhance Companies Jacksonville, FL

Daily office operation, administration, client file control, customer service, supply sales, dispatch, inventory, sign sales, sign production, and billing. Microsoft Excel and word. Type 50 wpm.

RESERVATIONIST

10/2003-3/2004 Executive Limousines Jacksonville, FL

Customer service, reservations, and dispatcher.

SALES ASSOCIATE

10/2001-8/2003 Mandarin Jewelry & Pawn Jacksonville, FL

Cash control, customer service, estimated loans, and used computer pawn program

VARIOUS GENERAL MANAGER POSITIONS

9/1998-10/2001 Braums Ice Cream & Dairy Store, Metten Holdings, Inc-Subway, Krystal Company

Daily operations, bank deposits, customer service, employee relations, inventory, employee and management schedules, management trainer, weekly food orders and food and labor budgeting.

RELIEF HOUSEKEEPING SUPERVISOR

7/1997-7/1998 La Quinta Inns & Suites Lubbock, TX

Assigned housekeepers duties, quality control, breakfast bar attendant, weekly food orders and deliveries, office assistant, bank deposits, and courtesy van driver.

GENERAL MANAGER

6/1992-12/1996 Country Steak Barn Lubbock, TX

Daily operations, bank deposits, customer service, employee relations, food and liquor orders, inventory, and entertainment bookings.

EDUCATION AND CERTIFICATIONS

Registered Nurse License: RN9338137

BLS Memorial Hospital Jacksonville: expires 11-2012

2010-2011 Concorde Career Institute Jacksonville, FL

ASN- Graduation 12-19-2011

2009-2011 St. Johns River Community College Orange Park, FL

Nursing Prerequisites

Certified Nursing Assistant ~ License #CNA181308

REFERENCES

Available upon request.

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