Monica T. Acevedo
*** ****** ***** **. ****** City, TX 77573, Cell: 832-***-****. E-mail *********@*****.***
Seeking to further my career by expanding my knowledge and opportunities
PROFESSIONAL HIGHLIGHTS
• Excel in problem solving and decision-making
• Ability to handle simultaneous projects and meet deadlines effectively
• Strong communication skills, both written and verbal
EXPERIENCE
AMEGY BANK N.A./COLLATERAL REVIEW SPECIALIST II 01/2007-PRESENT
Review collateral documents for Commercial Loans, analyze and update procedures and policies within the department, provide training as considered necessary, support all levels of lending staff when needed, equip management with productivity reports, assist with Special Projects
JPMORGAN CHASE BANK/COLLATERAL SPECIALIST SUPERVISOR 09/98-11/05
Provided leadership by coaching and feedback, supervised operations in the collateral unit for Small Business Loans, maximized revenues through efficient staffing, labor cost controls and promotions, assisted manager with hiring procedures, screening of candidates, coordinating interviews, implemented employee incentive programs to increase productivity and customer satisfaction, trained new staff, workflow design, executed department’s goals and objectives, structured work schedules, performance evaluations
REVIEW ANALYST
Assisted in team development, acted as liaison between employees and management, ensured that new staff transitioned into role quickly, lead client contact on team, reviewed Secondary Market Loans in strict accordance with Trust Custodial Agreement and guidelines, prepared and processed documentation for Trust and Investor Certifications
UCC ITEMS PROCESSOR
Submitted documents for recording of Bank’s lien with Counties, States, Life Insurance Agencies and Federal Agencies, filed UCC Continuations, distributed memos to Loan Officers on Zero Balance Accounts, reconciled Draft Pending Accounts
NOTE CUSTODIAN
Logged in daily incoming work, validated Paid Loans for Processing, researched and released Original Notes and documents, created and satisfied exceptions
JR LOAN OPPS. ADMINISTRATOR
Imaged incoming documents, created files, filed documents and made copies, checked files in and out on database as well as new file input
FOOD LION/FRONT END ASSISTANT MANAGER 02/95-01/96
Managed employees, provided optimum customer service and maintained a friendly work atmosphere, created in-store displays to maximize product marketability and appeal, counted all monies, did nightly deposits, preformed in store inventory, responsible for payroll input and schedules, hired employees
EDUCATION
College of the Mainland Real Estate License 01-06
OTHER LICENSES
Texas Notary Public Expires Sep. 09
SKILLS
Proficient in Windows, Word, Power Point, Excel, Quicken, Lotus, Peach Tree and Turbo Tax, bilingual conversational Spanish, excellent organizational and analytical skills, detail oriented, flexible, team player