Customer Service High School
Resume:
Charles Aguero
Bronx, NY ****8
Email ********@***.***
Objective: To obtain a challenging and rewarding position where my skills and experience can be fully utilized.
Work Experience
2007- 2012 Anthropology: Urban Outfitter Inc. New York
Lost Prevention Agent
• Conducting daily and monthly audit, inventory
• Conducting safely inspections
• Conducting surveillance to detect and apprehend shoplifters
• Training of new hire associates in matters of loss preventions
• Routine inspection of the facility to maintain physical security and protection of assets.
Achievement: reduce shrink; prevented shoplifters’ hits; decreased internal and external thefts; improved Company’s image, improved customer service; improved sales.
2006-2007 Aldo’s Shoes
Stock Associate
• Shipment processing
• Stockroom organizing
• Updating new arrivals via computer programs
• Ship-outs handling
• Assisting Spanish –speaking customers for their shopping needs
• Training new hire associates in matter of stock procedures.
2004-2007 Eddie Bauer
Stock Associate/Sales Associate
• Shipment processing
• Stockroom organizing
• Updating new arrivals via computer programs
• Ship-outs handling
• Assisting Spanish –speaking customers for their shopping needs
• Training new hire associates in matter of stock procedures.
Education:
TCI College of Technology 2005-2006
Focus on: Medical Office Technology
Project Blend High School 1999-2003
High School Diploma
Skills: Microsoft Word/Excel/Power point/ Bilingual: Spanish/English
Reference: Furnished upon Request.
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