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Sales & Marketing Professional

Lititz, Pennsylvania, 17543, United States
February 21, 2012

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University of New Haven

West Haven, CT

Master of Business Administration

Aug. 2009

University of Delaware

Newark, DE

Bachelor of Science, Sports Management & Legal Studies

Aug. 2008

Honors & Awards

College of Health & Exercise Science Millard A. Naylor Award for Leadership and Community Service


•Proficient in Microsoft Office Suites, Salesforce and SAP


Verizon Communications

Exton, PA

Corporate Account Manager

Jan. 2011 - Present

•Consult, design, and propose new integrated voice, data, and software solutions to retain, maintain and expand business opportunities for over 250 accounts with an average annual telecom spend of $9K per account within the small to medium size business markets

•Responsible for business to business sales involving territory account prospecting, planning and forecasting, as well as creating accurate price proposals

•Respond to customer complaints, cancellations, renewal opportunities and new business leads

•116% YTD toward sales goal and ranked #3 in sales among peers

IDenticard Systems - Brady Corporation

Lititz, PA

Sales Solutions Specialist

Nov. 2009 – Dec. 2010

•Independently manage approximately 1,300 existing customer accounts with a spend level up to $2K per year on ID Badging software and supplies with a focus to grow each account by 10% within vertical markets such as hospitals and schools

•Responsible for mailing samples, forecasting monthly revenue, and creating sales plan

•Achieved membership to 100% Club for sales from Nov 2009 - Aug 2010 ending at 107%

University of New Haven

New Haven, CT

Graduate Assistant - Office of Campus Card

Sept. 2008 – July 2009

•Assisted with the management of web-based communications program (Blackboard)

•Supported faculty with course setup and scheduled room assignments

•Performed data entry and provided customer services to faculty, staff and students

Ralph Lauren & Under Armour Outlet Stores

Clinton, CT

Sales Associate

Oct. 2008 – Jan. 2008

•Responsible for handling cash register duties and provided excellent customer service

•Performed inventory of clothing and stocked all products

•Organized floor display to maximize space and call attention to latest merchandise

University of Delaware

Newark, DE

Resident Assistant - Residential Life

Aug. 2007 – May 2008

•Served as a resource and liaison between the University and the community

•Lead programs and provided personal, academic and social support to students

•Ensured safety of residents by enforcing university safety rules

University of Delaware

Newark, DE

Marketing Assistant - Office of Communications & Marketing

Aug. 2006 – May 2008

•Assisted with planning, advertising, corporate sponsorship and marketing for special events

•Identified new advertisers, resulting in a 48% increase in advertising revenue

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