Manager Service Representative

Objective: To obtain a Management position with a dynamic corporation where I can use my energy and skills to motivate, lead and encourage employee productivity.

Employment History

Guest Service Representative July 2010 - December 2011

Holiday Inn Lafayette (managed by Pillar Hotels, IHG hotels group) Lafayette, LA Holiday Inn is currently owned by Pillar Hotels a large hotel management company. This Hotel has 242 rooms and it is also a Convention Center.

Position Description

Check In and Check Out of guests. Make sure to log and deliver all guests, managers, or employees requests. Make sure guests are comfortable and satisfied.

Accomplishments

Make sure guests feel welcomed and feel free to ask for anything they need. Serve guest in the best possible way, to make them want to come back.

Education

University Of Louisiana at Lafayette January 2007 - December 2011

Lafayette, LA

Degree: Business Administration

Bachelors in Business Administration

Additional Information

Languages

Fluent in Spanish and English

References

Emily McVay,

Front Desk Manager *****.*****@************.*** 337-***-**** Lafayette, LA

Giselle Flores,

Human Resource Manager *************@************.*** 337-***-**** Lafayette, LA

Joshua Sanders,

Night Manager *************@************.*** 337-***-**** Lafayette, LA

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