Operations Manager

DOUGLAS LEIB

** ******** ****, ********* *******, NJ 08068

609-***-**** Home 609-***-**** Cell

OBJECTIVE

Seeking a Team Member position in an office environment with high volume Operations activity

SUMMARY

Substantial experience as an expert in domestic operations management. Earned a reputation with senior management as highly analytical, detail-oriented team player and individual contributor with a unique ability to present the various loan systems and exposure tools and to integrate all new staff members in one system across the merged organization. Excellent communication skills both written and oral. Consistently ranked and compensated at top of peer group.

EXPERTISE

SME for Global Customer Database on the Merger Team for Chase Manhattan Bank and JP Morgan Chase & Co.

SME for Global Exposure Information on the Conversion Team for Chemical Bank and Texas Commerce Bank

Training Coordinator for Loan Systems Conversion Team for Chemical Bank and Horizon Bank (Chemical Bank NJ)

WORK EXPERIENCE

JPMORGAN CHASE January 1974 – February 2007

Manager Overlimits Team 270 Park Ave, NYC(Sept 2004-Present)

• Responsible for daily processing of Overlimits resulting from trades in excess of approved limits.

• Heavy interaction with Credit Front Office and Product Middle Offices on all trading instruments:

Cash, Securities, and FX/Derivatives

• Total Staff 13 in New York and 3 individuals (VP and 2 Officers) in Chicago

Manager Client Reference Data Newark Delaware (May 2002 – Sept 2004)

• Build new department as part of Location Strategy moving teams from New York to Mumbai, India and Newark Delaware.

• Large volume of daily work around the creation of Customer and Account information to enable all processing for Bank and Trading products.

• Member of Merger Team for Bank One merger with JPMorgan Chase – frequent travel to Chicago and Columbus

• Total Staff 40

Manager of Customer Unit GES(Global Exposure System) April 1988 – April 2002

• Manage daily workflow of customer creation, customer linkage and account linkage for all areas of the Bank. Heavy volume and interaction with Portfolio Management Assistants worldwide.

• Total Staff 35

Manager of Loan Processing Unit for Consolidated Loan Department April 1987 – April 1988

• Managed staff of 40 for all loan functions ie: new loan disbursements and principal and interest payments

Manager and Supervisor of Metro Loan Services August 1978 – April 1987

• Working supervisor of high volume Middle Market loan processing area and large HLT portfolios

Loan Clerk Automated Loan Services Security National Bank/Chemical Bank January 1974 – August 1978

• Conversion efforts to take all manual loan records and automate at the same time that Security National Bank was purchased by Chemical Bank

EDUCATION

Associate Degree in Business Administration Nassau Community College 1975

Military Service US Naval Reserve December 1971 thru November 1976

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