Customer Service Assistant

Tinesha Daniels **** *th ave n

409-***-****

Objective

To acquire a position within a dental practice as a dental assistant which enables me to utilize and expand educational experience.

Skills Summary

Baseline Vitals

Knowledge of Dentrix software

Front-Office Operations

Fabrication of temporary crowns, custom and bleaching trays Knowledge of General and Speciality dental procedures and tray setups

Experience in 4-handed dentistry Proficient in exposing, processing, and mounting a full mouth radiograph series

Ability to proficiently manipulate dental impression materials and cements

Professional Experience

KOOL SMILES & STEPHEN C. HALE DDS

Provided excellent customer service to all patients to ensure comfort and visit satisfaction.

Performed front office procedures including, schedule and confirm appointments, check patients in and out

Dental charting; reviewed patient medical history

Cleaned and prepared treatment rooms before and after patient visits

Took digital x-rays; took impressions

Effectively assisted the doctor with procedures including: extractions, root canals, crown preps, amalgam and composite fillings

Set up trays according to procedures and treatments

Sterilize instruments

Employment History

Kool Smiles- Texas City, TX

Dental Assistant 10/2011- Current

Dish Network- Alvin, TX

CSR 10/2010-04/2011

Stephen C. Hale DDS – Texas City, TX

Dental Assistant 10/2009-03/2010

Star Toyota- League City, TX

Title Clerk 02/2008- 09/2009

Education

REMINGTON COLLEGE- HOUSTON SOUTHEAST, WEBSTER, TEXAS

DIPLOMA IN DENTAL ASSISTING 02/2008- 10/2008

PRESIDENT’S LIST- GPA 4.0

PERFECT ATTENDANCE AWARD

CERTIFICATE OF COMPLETION FOR MONITORING THE ADMINISTRATION OF NITROUS OXIDE

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