Human Resources Management

Jessica M. Bivens

**** ****** **** **********, ** 40216 502-***-**** *************@*****.***

EDUCATION

Sullivan University (Global e-Learning)

Masters of Science, Human Resource Leadership, March 2012

Ottawa University

Bachelor of Arts, Human Resources/Management, March, 2007

WORK EXPERIENCE

Director of Human Resources

Koetter Woodworking Inc.

6/2011-Present

Manage and administer functions of employee relations, performance evaluations, employment law, disciplinary actions, EEOC, team member handbook, and investigating team member complaints.

Manage benefits, personal time; review, track and approve FMLA/Medical Leave of Absence, Worker’s Compensation and Short-Term Disability. Enforce and administer all functions of recruitment and staffing.

Manage training and development and position descriptions.

Process unemployment insurance claims and attend hearings on the behalf of the company.

Adjunct Instructor

Daymar College

8/2007-Present

Teach School of Business students Microsoft Office 2007, Office Procedures and Human Resources related courses.

Develop weekly class assignments and curriculum.

Assist students in the development of their Student Presentation Portfolios as required for graduation.

Supervisory Human Resource Specialist

U.S. Census Bureau

10/2008-11/2010

Managed personnel, and handled operations of the performance management, incentive awards and payroll processing units.

Supervised, counseled and rated the units’ performance/award specialists and human resources assistants.

Developed the overall performance management plan contents, incentive award programs and payroll processing procedures.

Provided management advisory services for performance management issues relating to technical programs, progress reviews and final ratings.

Provided incentive and award guidance on award distribution and criteria.

Employee Relations and Recruitment Manager

Koetter Woodworking, Inc.

8/2007-10/2008

Managed personnel and functions of the employee relations and recruitment processes.

Provided management advisory services regarding disciplinary actions.

Supervised, counseled and rated the department human resources assistant.

Facilitated and developed leadership training programs.

Completed employment verifications.

Processed unemployment insurance claims and attended hearing on the behalf of the company.

Managed the position descriptions within the company.

Human Resources Manager

Sunrise Senior Living (Eden Terrace of Louisville)

10/2005-8/2007

Managed personnel and functions of the employee relations and recruitment processes.

Provided management advisory services regarding disciplinary actions and performance evaluations.

Coordinated and conducted the weekly Sunrise University training sessions.

Co-facilitated the national HR Foundations training sessions.

Served as the coordinator for the Regional Training Calendar.

HR Staffing Specialist

Yoh HR Solutions (Temporary Position)

5/2005-10/2005

Coordinated the co-op /intern assignment rotations for GE Appliance Park interns/co-ops in the Mechanical and Chemical Engineering programs.

Processed the new hire paperwork during orientations and on-boarding sessions.

Coordinated housing placement, college transcript receipt, co-op/intern interviews and meetings.

Worked with Senior HR staff to recruit for engineering positions by coordinating job fairs and scheduling interviews.

Handled administration and the day-to-day functions of the human resources department including some payroll administration, benefits coordination, and the recruitment process for the co-ops/interns

AFFILIATIONS

Society for Human Resource Management (SHRM)

Southern Indiana Society for Human Resource Management (SI-SHRM)

Young Professional Association of Louisville (YPAL)

* References available upon request.

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