Education / Licensure /
Training
Texas Christian University,
Fort Worth, TX
Bachelor of Arts in Business
Administration – in progress
Kilgore Junior College,
Kilgore, TX
Associate Degree – Business
Administration
OF INTEREST
A/P, A/R,
Customer Service,
Team Leadership,
Problem Resolution,
Staff Management
Teron D. Brown
5050 Haverwood Lane #616
Dallas, TX 75287
E-mail: **********@*****.***
Telephone 214-***-****
Professional Development
Senior Funding Specialist
Patriot Title USA - Flower Mound Texas 10/06-Present
♦ Issuance of all checks throughout the escrow process as needed
♦ Disbursing all proceeds either by check or wire after each closing
♦ Responsible for several daily, weekly and monthly accounting reports
♦ Responsible for all escrow billing in Gators system
♦ Assisted Sr. Escrow Officer with misc. daily duties
Senior Funding Specialist
First American Title Lewisville Texas 09/03-10/06
♦ Maintain familiarity with general content and interest of applicable fair
lending and disclosure regulations and perform in full accordance with
regulations and policies
♦ Maintain high volume in production and attention to detail to complete
required procedures
♦ Issuance of all checks throughout the escrow process as needed
♦ Disbursing all proceeds either by check or wire after each closing
♦ Responsible for several daily, weekly and monthly accounting reports
♦ Responsible for all escrow billing between FAST and Wintrack
♦ Assisted National Sr. Escrow Officer with misc. daily duties
Customer Service Representative
Cingular Wireless Plano Texas 08/01-09/01
♦ Responsible for immediate response to customer cancellation requests
and utilizing proactive tools to minimize customer turnover
♦ Handles customer complaints and negotiated resolutions with
customers to retain accounts, by using available resources such as
researching and obtaining customer account history and addressing all
customer issues in a timely manner to resolve customer problems
♦ Processed credit adjustments to customer accounts and resolved billing
discrepancies and provided additional product training to customers,
employees and modified customer accounts as required
♦ A/P for vendors, A/R from vendors customers
.
Office Service Manager
CompUSA Plano Texas 05/97-06/01
♦ Responsible for taking initiative to assist team members with day-to-day
work coordination and handling requests that required thorough
knowledge of the department's policies and procedures including the
prioritization of action items and follow through to completion
♦ Lead weekly team meetings and set goals and targets for department
heads.
♦ A/P and A/R
Computer Proficiency; MS Word, MS Excel, MS Access, MS Power Point,
AS400, Lotus, Lotus Notes, Quick Books, Peachtree, FAST, Wintrack, Aims,
Gators.