Tiki T. Taylor, SMA
Stockbridge, GA. 30281
********@*****.***
Objective: Position to expand my experience as a Medical Assistant & Patient Access Specialist in the hospital facilities with a focus in maintaining customer service, insurance verification (including Medicaid), patient access and becoming successful in the healthcare field.
Long Term goal: Be efficient in the following position’s in the Medical and Health Care including in Hospital facilities or Clinical in the following fields or departments: Clerical and Administration, Medical Assistance, Patient Access Specialist, Front and Back Office, Emergency Admit Representative, Data Entry, Insurance Verification (including Medicaid)
Highlights of Qualifications:
• Type 30-45 wpm
• 10 –key adding machine
• Data Entry, alpha numeric entry 8,000 to 10,000
• Computer awareness, word/excel, power point, lotus/outlook, medical office
• Seven years of management, customer Service experience, Call Center
• Six years of banking, accounting , lockbox experience ,retail experience
• Five years of medical terminology, patient access, administration and clerical
• Two years of medical billing and coding, insurance verification (including medicaid) , medical assistant
• One year chiropractic awareness and x-ray exams, consultation, examinations, wellness coordinator
Educations:
Corinthian College/Everest Institute: Decatur, Ga
Medical Assistant Program
Certification, presently attending
Kaplan University: Chicago, Ill
Applied Science in Business Management/Health
Associate Degree Program, 2008
Health Care Skills:
• Provide clerical support including coordination
• Patient Access Specialist, switch board, call center experience, customer service , medical terminology
• Coordinate various hospital service such as (transporting, housekeeping board, and hospital
facilities)
• Patient reviews, scheduling experience, golf cart driver, chiropractic, transporter, wellness coordinator
• Billing and Coding experience, EKG/, ICD-9 awareness, CPT, HCPC
• JACHO, OSHA, HIPPA awareness
• Vitals’ I & II, Urinalysis, Injection’s , Snellen & Ishihara visual’s, CPX, Ear Irrigation, Specimen
• Administration/,secatary experience, emergency dept., In-Patient and Out-Patient Service, clinical
• Filing, x-ray awareness, consultation , examination , Doctor reports, charting
• Verifying insurance (including Medicaid), Medisoft awareness, computer awareness, CMS 1500
• Patient admission/ discharges/ order and shipment experience
Employment History:
2009-Present Children’s Health system Out Patient/Emergency Volunteer Atlanta, GA
2009-Present Grady Hospital Guest Service Volunteer Atlanta, GA
2009- 2009 Northwest Chiropractic Clinic Wellness Coordinator Atlanta, GA
2007-2008 CDH/Medical Staffing/Aarmark Patient Access Warrenville, IL
2006-2008 LaSalle Bank/BOA Team Lead/Operation Representative Chicago, IL
2006-2007 Target Corporation (Inter Program) Floor Supervisor Oak Lawn, IL
2005-2007 Bank One/JP Morgan Chase Bank Operation Supervisor Chicago, IL
2004-2007 Manacare Hospital (Summer Program) Admission Specialist Hinsdale, IL
2004-2005 TCF Bank Assistant Manager Riverforest, IL
2003-2004 Walgreen’s Sales Specialist Oak Park, IL
1998-2004 Sears Roebuck & Company Hardware Manager Chicago, IL