Tiki T. Taylor, SMA

*** ******** ****

Stockbridge, GA. 30281

678-***-**** or 678-***-****

dixclc@r.postjobfree.com

Objective: Position to expand my experience as a Medical Assistant & Patient Access Specialist in the hospital facilities with a focus in maintaining customer service, insurance verification (including Medicaid), patient access and becoming successful in the healthcare field.

Long Term goal: Be efficient in the following position’s in the Medical and Health Care including in Hospital facilities or Clinical in the following fields or departments: Clerical and Administration, Medical Assistance, Patient Access Specialist, Front and Back Office, Emergency Admit Representative, Data Entry, Insurance Verification (including Medicaid)

Highlights of Qualifications:

• Type 30-45 wpm

• 10 –key adding machine

• Data Entry, alpha numeric entry 8,000 to 10,000

• Computer awareness, word/excel, power point, lotus/outlook, medical office

• Seven years of management, customer Service experience, Call Center

• Six years of banking, accounting , lockbox experience ,retail experience

• Five years of medical terminology, patient access, administration and clerical

• Two years of medical billing and coding, insurance verification (including medicaid) , medical assistant

• One year chiropractic awareness and x-ray exams, consultation, examinations, wellness coordinator

Educations:

Corinthian College/Everest Institute: Decatur, Ga

Medical Assistant Program

Certification, presently attending

Kaplan University: Chicago, Ill

Applied Science in Business Management/Health

Associate Degree Program, 2008

Health Care Skills:

• Provide clerical support including coordination

• Patient Access Specialist, switch board, call center experience, customer service , medical terminology

• Coordinate various hospital service such as (transporting, housekeeping board, and hospital

facilities)

• Patient reviews, scheduling experience, golf cart driver, chiropractic, transporter, wellness coordinator

• Billing and Coding experience, EKG/, ICD-9 awareness, CPT, HCPC

• JACHO, OSHA, HIPPA awareness

• Vitals’ I & II, Urinalysis, Injection’s , Snellen & Ishihara visual’s, CPX, Ear Irrigation, Specimen

• Administration/,secatary experience, emergency dept., In-Patient and Out-Patient Service, clinical

• Filing, x-ray awareness, consultation , examination , Doctor reports, charting

• Verifying insurance (including Medicaid), Medisoft awareness, computer awareness, CMS 1500

• Patient admission/ discharges/ order and shipment experience

Employment History:

2009-Present Children’s Health system Out Patient/Emergency Volunteer Atlanta, GA

2009-Present Grady Hospital Guest Service Volunteer Atlanta, GA

2009- 2009 Northwest Chiropractic Clinic Wellness Coordinator Atlanta, GA

2007-2008 CDH/Medical Staffing/Aarmark Patient Access Warrenville, IL

2006-2008 LaSalle Bank/BOA Team Lead/Operation Representative Chicago, IL

2006-2007 Target Corporation (Inter Program) Floor Supervisor Oak Lawn, IL

2005-2007 Bank One/JP Morgan Chase Bank Operation Supervisor Chicago, IL

2004-2007 Manacare Hospital (Summer Program) Admission Specialist Hinsdale, IL

2004-2005 TCF Bank Assistant Manager Riverforest, IL

2003-2004 Walgreen’s Sales Specialist Oak Park, IL

1998-2004 Sears Roebuck & Company Hardware Manager Chicago, IL

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