Customer Service Administrative Assistant

Objective:

Is to obtain a position as a Telecommuting Cruise Agent.

Education

High School Diploma, May 1998

East Forsyth High School

Kernersville, North Carolina

University of Phoenix, Graduating Date 2009

BS Degree in Psychology

GPA: 3.54

Experience

Tutor, September 1998-May 1999

After School Program, Winston-Salem, NC

Tutored students who needed help in certain subjects.

Administrative Assistant/Sales, May 1999 to January 2004

House of Palmer, Winston-Salem, NC

Arranged appointments for the owner to view potential properties for purchase.

Updated computer information on current renters using Microsoft Office.

Set appointments for maintenance in the rental properties.

Assisted with obtaining clients to rent and sale properties.

Customer Service, Fall 2006 to September 2007

West Corporation, Online

Assisted customers with purchasing items as well as introducing and selling new products to customers from Shop NBC.

Setting up credit card accounts for the customers with Shop NBC.

Volunteer, Oct. 2007-May 2010

The Experimental in Self Reliance, Inc., Winston-Salem, NC

Assisted substance and alcohol abuse counselors in their daily job activities. Observed counselors when in sessions with clients. Maintained and updated clients records. Also, scheduled appointments for clients to receive counseling.

Owner/Sales, Summer 2008.

Pink Chocolate, Greensboro, N.C

Design and produce satin sheet sets for infant and toddler beds.

Advertise to any and every individual in order to get sales.

Enrollment Advisor, May 2010-Dec 2010

University of Phoenix, Georgia

Enrolled and advised students about their education. Also, assisted students with financial aid, getting into the classroom online, and helped with any technical issues student was having with the computer and internet.

Skills

Outstanding organizational skills

Excellent listening skills

Excellent research skills

Ability to manage others

Excellent oral and written communication skills

Interpersonal skills

Quick learner of new information

Strong desire to succeed

Dependable

Goal oriented

Presentation skills

Microsoft Office (XP, Excel, Vista, Word, Power Point, and Outlook)

Internet savvy

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