Supply Chain Logistics
Resume:
AMANDA SULLIVAN
**** ***** **** ******, ********, OREGON 97203
********.***@*****.***
QUALIFICATIONS SUMMARY
Multifaceted, accomplished and dynamic professional, offering work experience and strong qualifications in managing growth and exceeding revenue goals within highly competitive markets. Skilled at meeting and surpassing business needs, market potential, customer expectations and sales goals through identification of appropriate levels product and raw materials required for production. Capable of establishing a solid and dependable supply chain by purchasing raw materials and finished goods in aligned with company standards for cost, delivery, quality, inventory turns and environmental performance. Expert at determining appropriate inventory levels for key products and inventory components toward customer demand and specifications through development and implementation of appropriate methods. Natural leader, creative thinker, and effective communicator, with competency in developing and maintaining social engagement and communication strategies.
CAREER OVERVIEW
Organizational Administration and Functions
- Demonstrated proficiency in conducting disciplinary procedures and in union environments, performance coaching, and recruitment.
- Expertly administered all financials, report generation, inventory input, physical inventory counts, banking deposits, vendor payments, employee scheduling, property maintenance, corporate communications, customer service, employee reviews, product ordering and par level maintenance.
- Employed familiarity with dispatch protocol and NCIC database; displayed high level competence in maintaining complete and accurate log books, including special documentation and additional supervision of suicide risk and/or high risk inmates.
- Administered and oversaw the booking, fingerprinting, and recording of criminal information.
Project/Program Development and Implementation
- Implemented the design, maintenance, and installation of operations manuals for multiple units including the flagship location; including updates on job descriptions, work outlines, position development, creation of standards, and training management.
- Developed and trained managers in a self-guided onboarding system for new hires.
Customer Service and Relations
- Delivered excellent customer service by collaborating with clients, adjusting labor, and maintaining customer environment and property maintenance.
- Grew client base by providing prompt response and service to clients’ request and needs.
Regulatory Compliance and Standards
- Ensured consistent compliance with union regulations and operational integrity in directing and coordinating the scheduling activities for13 financially independent units.
- Efficiently performed and completed a wide variety of functions, including verification of compliance in safety regulations, worker certifications, and independently developed departmental standards, as well as Health Insurance Portability and Accountability Act (HIPAA), Joint Commission, OSHA and BOLI as related to business.
- Maintained the highest level of consumer satisfaction and product consistency by ensuring 100% adherence to food safety and zero tolerance on recipe deviation.
- Regularly complied with all protocols and training requirements for position as well as annual recertification.
Leadership, Training, and Team Collaboration
- Exhibited superior talent in training individuals both managerial and front-line employees experiencing difficulties acclimating, coaching individuals with poor performance and utilizing effective techniques in supervising and motivating individuals to achieve their higher efficiency levels and career advancement.
- Consistently earned recognition for outstanding performance and job promotion.
- Developed productive working relationships with employees; excel in cross departmental communication.
- Collaborated closely with co-managers by discussing possible improvements, planning for capital investments, integration and development of training programs and other initiatives.
- Led 20 direct reports while co-managing approximately 100 total employees.
- Exemplified versatility and multitasking skills and ability to perform diverse tasks.
WORK EXPERIENCE
SUPERVISOR, RETAIL DIVISION, FOOD AND NUTRITION SERVICES - 2008–PRESENT
Oregon Health & Science University (OHSU), Portland, OR
SUPERVISOR / GENERAL MANAGER - 2006–2008
Sal’s Famous Italian Kitchen (A Division of Pizzicato, Inc.), Portland, OR
KITCHEN MANAGER/FOH MANAGER/BARTENDER - 1997–2006
Rafferty’s, Inc., Various Locations
MANAGER OF GARDE MANGER/PASTRY CHEF/ASSISTANT TO EXECUTIVE CHEF - 1999–2000
The Wild Boar, Nashville, TN
CORRECTIONS OFFICER - 1993–1996
Stewart County Sheriff’s Department, Dover, TN
EDUCATION
Portland State University, Portland, OR
Master of Business Administration: In Progress (Expected Completion: June 2014)
Austin Peay State University, Clarksville, TN
Bachelor of Business Administration
Clark College, Vancouver, WA
Culinary Program
University of Kentucky, Lexington, KY
Coursework in Fine Arts
TECHNICAL SKILLS
Micros, PC, MAC, various POS systems, and Microsoft Office Suite
CommonSpot Webpage Authoring
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