Kendall M. Graham
**** ******** ***** ** - *******, GA 30315
**************@*****.***
OBJECTIVE: To secure a position in an environment demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, discreet, committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented, resourceful in project completion, and able to multi-task effectively.
EDUCATION
Redan High School, Stone Mountain GA
College Preparation Diploma, May 27, 2006
GPA - 2.95 (4.00 Scale)
North Carolina Agricultural & Technical State University, Greensboro, NC
Early Childhood Education Major
Period of Matriculation - August, 2006 through May, 2008
COMPUTER SKILLS
Microsoft Word, Excel, Access, PowerPoint, and Outlook. 60 wpm.
OTHER SKILLS
Data Entry. ips Certified, 2009.
EXPERIENCE
Nordstrom, June 2011 - Present
Atlanta, GA
Web Fulfillment
* Receives and processes orders from customers and Nordstrom locations across the country.
* Expedites the orders in a timely manner and accurately.
* Uses computer majority of the day.
* Assists managers of departments on the sales floor.
* Supports the customer service division of Nordstrom.
* Also assists customers if needed.
Massage Heights, November 2010 - May 2011
Sandy Springs, GA
Lifestyle Consultant
* Greeted and assisted clients of the spa.
* Answered phones.
* Scheduled appointments.
* Sold memberships and also individual services to potential clients.
Zalk Maintenance, June 2006 – November 2009
Stone Mountain, GA
Office Assistant/Secretary
* Answered phones.
* Handled transactions of clients.
* Data Entry.
* Processed and prepared documents for supervisors to overlook.
* Assisted with invoices of clients.
* Set up clients with thorough service of cleaning of their offices.
REFERENCES
Brielle Wright
Agriculture Hand
NC A&T SU
Greensboro, NC
********@****.***
Lametrice Carter
Financial Aid Assistant
NC A&T SU
Greensboro, NC
********@****.***
Lesa Graham
Office Coordinator
Morehouse School of Medicine
Atlanta, GA
*******@***.***