Human Resource Customer Service

Velma Metters

***** ****** **** *. #**** Minnetonka, MN 55305

********@*****.*** 952-***-****

HIGHLIGHTS OF QUALIFICATIONS:

+ Highly motivated, dependable, self-directed Human Resource Coordinator/Recruiter

+ Expert on PeopleSoft, Taleo, MS Outlook/Calendar, HRIS System, MS Word, Excel,

Power Point, Access, Fax, Copy Machine, Scanner

+ Excellent organizational and screening skills.

+Team player with effective interpersonal communication skills, and a positive can-do-attitude

PROFESSIONAL EXPERIENCE:

Northwest Airlines, Randstad, Sourceright, Human Resource Coordinator (Contract)

Supporting Honeywell 2012-2012

Wilder Foundation Survey Interviewer (PT) 2009-2012

Excel Energy Human Resource Coordinator (Contract) 2010-2010

Northwest Airlines, Eagan, MN Human Resource Associate 2000-2009

+Responded to all calls, emails, faxes, and mail regarding open positions, reviewed resumes,

conducted interviews and made job offers.

+Scheduled all pre-employment tests, drug testing and administered fingerprinting

+Presented new employee orientation sessions, conducted team building sessions

+Employee benefits: FLMA, processed workmen’s compensation, leaves of absence, etc. +Assisted employees in preparing paperwork related to Human Resource actions.

The Grand Hotel, Minneapolis, MN Human Resource Coordinator 2006-2007

+Process/Executing of offers, Presented new hire orientation sessions

+Processed new job requisition, Conducted Pre-Employment Drug Screen Scheduling, +Background investigation, Conduct interviews for all open positions.

+Maintained all hotel personnel records and Human Resource files ensuring confidentiality.

Mall of America, Bloomington, MN Human Resource Receptionist 2003-2006

+Processed applications for mall office and retail employment. Coordinated new hires and set up benefits for new employees. Performed human resources planning and support.

EDUCATION:

AA Human Resource Management Memphis, TN

PACE, RSI, Customer Service (CSA) Employer Sponsored

VOLUNTEER INVOLVEMENT:

Community Organizer/Community Networking

Neighborhood Involvement, Mpls, MN 2002-2005

Organized a block safety program for Hope, Phillips which reduced crime

Hope Community, Mpls., MN 2005-2007

Mayor of Minneapolis, City Council, Chief of Police, Mpls, MN 2007-2010

Guardian ad Litem Advocate, 4th District Court, Mpls, MN 1998-2000

References Available Upon Request

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