SWETA BHATTACHARYA
Phone: 607-***-****
***, ********* ******, ***-*, Binghamton, NY-13905 Email: ********@*****.***
OBJECTIVE
To obtain a position that uses my expertise of computer science and industrial engineering techniques in solving challenging problems and be a part of an organization that strives for continuous improvement in its projects and processes
EDUCATION
Master of Science in Industrial and Systems Engineering, Binghamton University, New York (May 2010), GPA: 3.354/4.0
Bachelor of Engineering in Computer Science and Engineering, West Bengal University of Technology, Kolkata, India (June 2007), GPA: 7.54/10.0
CERTIFICATION
Lean Six Sigma Green Belt Certified from the Dartmouth College NH
COMPUTER EXPERIENCE
Operating System: DOS, Windows NT/9x/2000/XP/Vista Professional
Software Packages: MS-Office, Minitab, Arena 10.0, USARSim, ExpertFit
Database: MS Access, MS-Excel, SQL Server (Oracle)
Programming Languages: C, VB, VB.NET, ASP.NET, PL/SQL, HTML
Test Management Tools: HP Quality Center 9.2
Test Automation Tools: WinRunner, Quick Test Professional
PROFICIENCIES
• Expertise in software development and testing environment using Microsoft Visual Studio (VB, VB.NET),SQL, QTP, Macromedia Dreamweaver, IIS, HTML, Microsoft Project Management and Mercury Quality Center
• Extensive knowledge in Data Analysis techniques, Quality Control, Supply Chain Modeling, Digital Simulation, Project Management, Database Management, Statistical Analysis functions, Multivariate Data Analysis Techniques and Software Development and Testing
• Experience in Six-Sigma implementation as a Green Belt
• Expertise in Supply chain management such as forecasting techniques such as exponential smoothing, moving averages and trend estimation
• Hands on experience with statistical software’s including Minitab
• Hands on experience with Microsoft Visio, Microsoft Project, Microsoft Office and Microsoft Access
• Good knowledge of Microsoft Excel
• Expertise in modeling and simulation using ARENA
• Efficient Team Player with excellent analytical, communication and presentation skills
RELEVANT EXPERIENCE
Research assistant, WISE (August 2008 – May 2009)
• Conducted extensive research and statistical analysis(ANOVA, Pierson Chi-Square) to study the effect of the factors affecting the performance of flight and robot simulators based on NIST(National Institute of Standards) test facility
• Developed an automated deployment system for the PharmASSIST software at Innovation Associates, using VB.NET, Microsoft SQL Server and IIS as a part of Continuous Process Improvement
• Web service development and maintenance of the Binghamton University, SSIE website using Macromedia Dreamweaver and HTML
Teaching assistant, Binghamton University (January 2008 – May 2008)
• Created and taught a lecture on Biological Networks using Neural Networks technique Wolfram Mathematica software
• Provided academic support to 30 undergraduate students
ACADEMIC PROJECTS
Master’s Thesis project
• Studied the impact of Robot Type, Arena Type and Level of Victim Location on Urban Search and Rescue performance using the USARSim modeling and simulation environment. Experiments were conducted by human subjects and the data was analyzed in MINITAB using ANOVA to determine which factor was most significant and if there were any interactions between various factors
Academic projects
• Inventory Management System: Designed an Inventory system to optimize the inventory cost based on lot size, shortage cost, inventory cost and total cost CSL, fill rates and re-order point using Microsoft Excel
• Developed an Employee Performance Appraisal system using the concept of Analytical Hierarchy Process (AHP) and Decision Support System using Visual Basic 6.0 and Microsoft Access
• Optimization of the turnaround time of food serving at the Hinman Dining Hall, Binghamton University using Simulation and modeling technique using Arena 10.0
• Developed a Company Finance Package incorporating concepts of auto expense report, cash receipt, check requisition, credit reminder, daily reports, planner, expense report, hourly invoice, final notice, job estimate, invoice, packing list, balance sheet, using VB.NET and SQL Server
• Developed an Alumni Management System implementing the enterprise information system for alumni related data and perform all necessary actions in Alumni Section using ASP and Microsoft Access
• Developed a software package entitled Interface for Higher studies using ASP.NET
PROFESSIONAL EXPERIENCE
Information and Technology Analyst, HSBC Electronic Data Processing India Pvt. Ltd., Kolkata, India
(October 2006 – November 2007)
• Configured, installed and resolved all the IBM Lotus Notes related issues in HSBC North America
• Was responsible for the administration of HSBC system accounts and helped users reset mainframe, application and system passwords
• Provided web based and phone based support to internal customers of HSBC using mainframe applications and financial web based applications
Technical Associate for Dell Hardware and Technical Support, WIPRO Ltd., Kolkata, India
(June 2006 – August 2006)
• Provided hardware and software support to the issues related to Dell Laptops and Desktops
CONFERENCES ATTENDED
Presented a poster at the Third Annual Binghamton Biomedical Research Conference on “Mechanisms of scroll wave anchoring in the heart”, May 3, 2008
HONORS AND AWARDS
• Academic scholarship for the masters program at SUNY Binghamton
• Passed with merit in the Business English Certificate, Council of Europe, conducted under University of Cambridge ESOL Examination