MARY F. REYNOLDS ** Cottage Ridge Road, Fletcher, NC 28732
*********@*********.***
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Information Technology Specialist
Dependable, diligent, and customer oriented professional who manages multiple tasks and works well under pressure. Experience in installing and troubleshooting hardware, software, and peripherals. Selected to train end users for the hospital Laboratory Information System, PathNet. Created and maintained several Access databases for the laboratory. Experienced in writing standard operating procedures using ISO 9000 guidelines. Developed and provides detailed management reports. Routinely tests applications before implementation. Managed the laboratory web page on Mission’s intranet. Managed the laboratory test directory on Mission’s Intranet and Internet.
Experience
Mission Hospitals, Asheville, NC 1999 to 2009
Laboratory Information System Operator
Installs computer hardware and software according to specifications. Diagnoses and troubleshoots computer hardware and software problems. Performs routine maintenance on computer hardware and software. Documents maintenance, troubleshooting, and modifications.
Created an Access database to have an inventory of the laboratory computers that was adopted by the Hospital Information Technology staff, and now IT has a database of all hardware owned by the organization.
Project manager for the implementation of Cerner Gajema for Outreach couriers.
Instrumental in the training and implementation of PPID for inpatient phlebotomist.
Mission Hospitals, Asheville, NC, 1995 to 1999
Medical Technologist
Performed routine and complex laboratory analysis and identification procedures on blood, tissue, and body fluids. Monitored the section's quality control and equipment maintenance program. Provided teaching and technical guidance to all levels of new staff and students.
Military Background
United States Air Force 1981 to 1994
Medical Technologist
Served as Noncommissioned Officer in Charge of various laboratory sections and shifts. Received three Air Force Commendation Medals, the Air Force Achievement Medal, and the Distinguished Graduate Award from the Air Force Material Command Noncommissioned Officer Academy.
Education
Community College of the Air Force 1986
Associate of Applied Science, Medical Laboratory Technology
Cecils Junior College 1979
Associate of Applied Science, Secretarial Science
Western Carolina University, Medical Technology(did not complete final year of clinical rotation) 1974-1977