Paresh Bahadur

647-***-**** dfmfoz@r.postjobfree.com

PROFILE

Over 15 years experience in Management of Operations, Training, Learning and Development

Independent recruitment, training, operations & openings of multiple units

Highly skilled in business communication, brand management, business development & team development

System oriented & analytical, focused on enhancing customer experience within P & L constraints

Strategic planner, proactive team leader, builder & member

Able to work with corporate and franchised locations to achieve seamless guest satisfaction and achieve key financial targets

KEY ACHIEVEMENTS

Increased net profits 16-35% consistently in year on year basis

Increased store counts & market penetration by over 20 % in international locations

Decreased employee turnover by 60% through appropriate hiring and training.

Achieved higher employee morale and satisfaction

Coordinated training to motivate storefront team in building sales, increasing profitability & controlling costs

Lowered material costs by 10% by increasing efficiencies and implementing and monitoring standards

Efficiently managed a diverse team of over 200 crew & restaurant managers from different ethnic backgrounds

Conceptualized & launched a new confectionary brand & opened 20 outlets in 8 months

Outfitted, launched & operated a 3 star hotel

CAREER DETAILS

Assistant Manager Jun ‘10 to Feb ‘11

Burger King Corporation, Canada

Organized outlet operations on Shift wise/ day wise operations

Assessed training requirements and conducted in store training

Responsibilities included meeting performance targets in Sales, Labour and Food costs as well as performance parameters

Operations Manager - Fast Food Division Dec ‘05 to Jan ‘10

Dariah Management Services (DAMAC), Dubai, UAE

Monitored the operations of company owned franchised restaurants across Europe and Middle East

Recruited and trained all levels of employees and established KPI based incentive system

Implemented Brand Adherence workshops and Personality Development workshops for all team members

Worked with Franchisees and company store mangers to achieve seamless guest experience, enhanced guest satisfaction & delivered targeted P&L results

Reduced operating costs by 12% by implementing monitoring and implementing standard practices

Turned brand into profit in first year of assuming charge

Managed a 0.5 million advertising and marketing budget

Developed and delivered Training to Trainers

General Manager May ‘04 to Nov ‘05

Eclipse Lodge, Blantyre, Malawi

Prepared layouts & setting up of guest rooms & amenities

Planned menus & established food cost

Planned layout & commissioned multi cuisine restaurant & kitchen

Established operational & administrative departments

Organized security & purchase systems & established supply chains and inventory levels

Complied & documented government regulations for taxation, employee & foreign exchange

Established & documented performance parameters & standards of operation

Paresh Bahadur

647-***-**** dfmfoz@r.postjobfree.com

Operations Manager / Training Manager Jun ‘02 to Apr ‘04

Mars Restaurants Pvt. Ltd., Mumbai, India

Monitored & established training needs for 13 restaurant brands

Identified Training needs and evaluated team members for leadership roles

Established & conducted training programs for all restaurant brands

Produced Training and Development programs

Conceptualized & established new brand in confectionary outlets for utilizing excess production capacity.

Developed and established working and reporting relationship with Franchisees. Created Franchisee manual

Planned logistics, product displays & return policies. Opened 20 Franchisee outlets in 8 months at Brand launch

Area Manager May ‘00- Apr ‘02

United Food Company, Kingdom Of Saudi Arabia

Monitored operations of outlets in the region

Increased Market penetration by 20%

Conducted orientation and training for district.

Provided HR support for the district

Reduced operational costs by 12% & lowered operating losses by 35%

Participated in Community events to increase integration and sales increases of 24% annually

Asst. Training Manager / Retailing Manager Oct ’98 to Apr ‘00

Taj Birdy’s Food Services, Mumbai, India

Increased profit by 16% in same store sales & increased store counts by 80%

Decreased employee turnover by 60% by implementing Induction and Training programs

Integrated company objectives into training and achieved better efficiencies and lowered admin. cost/employee

Established Management recruitment guidelines and policies

Established leadership discovery guidelines and development programs

Headed the Corporate Sales Team to achieve 2.8million sales a 30% increase over preceding year

Lecturer Sep ‘96 to Sep ‘98

Rizvi College of Hotel Management & Catering Technology, Mumbai, India

Restaurant Manager Sep ‘92 to Dec ‘96

Malhaar Restaurant, Mumbai, India

EDUCATIONAL QUALIFICATIONS / CERTIFICATIONS

ServSafe, NRAEF, USA

Standard Fist Aid &CPR, SJA, Mississauga, Canada

Certified Hospitality Educator, AH&LA, USA

Post Graduate Diploma in Business Management, NMIMS, Mumbai, India

Certified Food & Beverage Executive, AH&MA, USA

Diploma in Hotel Management & Catering Technology, IHMCTAN, Mumbai, India

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